Service Level Manager Lead

About IBEX Global SolutionsAs a leading global provider of business solutions, we prioritize creating positive experiences for our customers. Our commitment to excellence drives us to continually innovate and improve our services.Sr. Real Time Analyst Role OverviewThis position is critical in ensuring the seamless operation of our call center services,...

At Service Design Magazine, we're seeking a seasoned Service Design Lead to shape the user experience and service design across our portfolio. This role will entail instrumental contributions in various activities, from evaluative research and conceptual design to creating prototypes and conducting user testing.The ideal candidate will create services that...

Service Design Magazine is seeking an experienced Service Innovation Manager to lead our service innovation efforts. In this role, you'll be responsible for shaping the user experience and service design across our portfolio. You'll conduct evaluative research, develop service concepts, and create prototypes to deliver optimal user experiences.Your...

Job OverviewWe are currently seeking a skilled and experienced professional to join our healthcare team as a Team Lead for Healthcare Services.As a key member of our team, you will be responsible for serving as a content model expert and mentor to your colleagues, providing guidance on practice standards, quality of interventions, problem resolution, and...

**Company Overview**Canon Business Services Centre (PHL) has over 20 years of experience in business process optimisation and IT services.We help organisations optimise, automate, and transform their operations, setting them up for greater growth.The Order Management Coordinator will play a key role in supporting our customers' Inbound/Outbound Email and...

Key ResponsibilitiesManage service level objectives, AHT, occupancy, staffing management, time off management, and outage management.Deploy well-analyzed mitigation strategies when targets are off track.Ensure operational knowledge in computer software such as Microsoft Office, particularly Excel, Word, and PowerPoint.Operational knowledge in multiple WFM...

Welcome to our dynamic and innovative company where you can grow professionally and personally! As a Vessel IT Project Manager, you will lead the planning, management, and control of IT projects from our clients.Our Company:We provide integrated IT solutions and services in the maritime environment, combining state-of-the-art IT solutions with in-depth...

About the RoleLikas Yaman Service Corporation is seeking a highly skilled Heavy Machinery Specialist - Levelling and Reclamation to join our team. As a key member of our operations team, you will be responsible for planning and executing levelling processes in challenging swamp environments.Your Key ResponsibilitiesDevelop and implement effective levelling...

Key ResponsibilitiesAs a Team Lead, your key responsibilities will include:Managing and supervising Customer Service Representatives (CSRs)Ensuring quality service is provided with every customer interactionMaintaining knowledge of partners' brands, philosophies, products, promotions, and processesAnalyzing reports and statistical data to measure production...

Job SummaryWe are looking for a highly skilled Operations Specialist to join our team at First Advantage Philippines Inc.Key Responsibilities:Request Management: Manage all requests and checks within the Internal Service Level Agreement.Verification Process: Verify the accuracy of verification attempts, including templates, emails, faxes, and verbal...

Lead business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements.Summary: As a Program/Project Management Lead, you will be responsible for leading business and technology outcomes for assigned programs, projects, or...

The Jollibee Group is seeking a highly skilled Data Platform Service Lead to drive the success of its managed service operations. The ideal candidate will have a proven track record of leading cross-functional teams, driving process improvements, and delivering high-quality services to clients.Responsibilities:Leadership and Team Management:Lead and develop...

We are a global service company for integrated IT solutions and services in the maritime environment. With state-of-the-art IT solutions and in-depth know-how, we combine technical ship management with professional project implementation and support.Key Responsibilities:Plan, manage, and control IT projects from clientsParticipate in and independently...

We are looking for a skilled Service Delivery Transformation Lead to join our team at KSearch Asia Consulting, Inc. As a key member of our leadership team, you will be responsible for leading and coaching our Service Delivery Managers/Supervisors to drive business growth and achieve high quality service delivery.The ideal candidate will have a strong...

Job Description:VISEO is looking for a Global IT Service Lead to oversee the delivery of IT services that support our retail operations. As a key member of our team, you will be responsible for implementing and managing ITIL frameworks for service management.Main Responsibilities:ITIL Frameworks: Implement and manage ITIL frameworks for service management,...

Key ResponsibilitiesLead and Guide the Restaurant Management Team: Inspire and motivate the team to achieve robust overall store performance, guide and monitor the management team in developing and implementing operational plans and requirements.Deliver Exceptional Customer Service: Ensure the highest level of Food Quality, Service, Cleanliness, Condition,...

We are seeking a highly skilled Digital Services Operations Manager to lead our team in delivering exceptional service to our clients.About the RoleThis is a challenging and rewarding position that requires strong leadership, communication, and analytical skills. As a key member of our digital services team, you will be responsible for managing complex...

A leading provider of operational support services seeks an experienced Senior Client Services Lead to spearhead client relationships, foster exceptional service delivery, and oversee employee growth.This role demands a proactive leader who excels in problem-solving, fosters strong internal and external partnerships, and ensures adherence to company policies...

About the RoleThis position is ideal for a highly skilled and experienced individual who can provide expert-level support to the Security Operations Centre. The successful candidate will have a deep understanding of cybersecurity principles and practices, as well as excellent communication and stakeholder management skills. They will be responsible for...

N-PAX Group is seeking an experienced Cloud Services Engineer Lead to join our team.Key ResponsibilitiesLead the development and maintenance of cloud-based applications using Azure Cloud Services.Collaborate with the team to design and develop scalable and reliable systems.Evaluate and recommend Azure Cloud Services to meet business needs.Required...