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Logistics Operations Coordinator

1 week ago

Pasig, National Capital Region, Philippines Atticus Advisory Solutions Inc Full time

We're on the hunt for a skilled LOGISTICS OPERATIONS COORDINATOR to join our team at Atticus Advisory Solutions Inc.

The ideal candidate will have a solid foundation in logistics, operations, or e-commerce, with 3+ years of experience in customer success or operations.

Responsibilities:

  1. Handle day-to-day support tickets from e-commerce clients, providing quick responses and resolutions.

  2. Continuously improve internal processes and team efficiency, enabling faster handling of customer queries.

  3. Apply problem-solving skills to diagnose and resolve e-commerce client issues.

  4. Stay up-to-date with industry trends and best practices, ensuring seamless integration with our Fulfilment-as-a-Service platform.

Requirements:

Must have:

  1. A minimum of 3 years' experience in logistics, operations, e-commerce, or a related field.
  2. Proven expertise in customer success or operations, with similar tenure.
  3. Exceptional communication skills, both written and verbal.
  4. An organisational wizard, capable of juggling multiple priorities against tight deadlines.
  5. A data-driven mindset, eager to unearth problems and pinpoint opportunities.