Senior Process Excellence Manager
2 weeks ago
We are seeking a highly skilled and experienced Senior Process Excellence Manager to join our team at GCash. As a key member of our operations team, you will be responsible for leading process improvements and establishing policies that drive operational efficiency and customer satisfaction.
About the Role- Lead process design and improvement initiatives to enable straight-through processing and minimize customer impact.
- Apply Design Thinking principles and Agile methodologies to identify user-centered solutions and iterate on process improvements.
- Develop strategies for process analytics and monitoring using process mining tools to gain insights into current state processes and track performance metrics.
- Champion change management efforts to ensure smooth adoption of new processes, technologies, and methodologies.
- Bachelor's degree in Technology, Operations Management, Customer Experience, or a related field.
- 8-10 years of experience in process management, operations management, or IT service management, with at least 3-5 years in a senior or leadership role.
- Proven experience in applying Lean, Six Sigma (Black Belt/Green Belt), Agile, and Design Thinking methodologies to drive operational improvements.
- Familiarity with process mining tools and experience implementing Automation solutions.
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Process Excellence Manager
2 weeks ago
Taguig, National Capital Region, Philippines Cognizant Full timeCognizant Taguig, National Capital Region, PhilippinesProcess Excellence ManagerCognizant Taguig, National Capital Region, Philippines● Candidates must possess at least a Bachelor's/College Degree, any field.● Preferred skill(s): Six Sigma Black Belt (Certified), multiple process Improvement Projects● Required skill(s): Six Sigma Green Belt...
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Senior Process Manager
1 week ago
Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full timeJob Description:TASQ Staffing Solutions is seeking a highly skilled Senior Process Manager to join our team. In this role, you will be responsible for managing key processes and stakeholders within the organization.The ideal candidate will have a proven track record of delivering excellent levels of Client Service across varied stakeholders through large...
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Process Excellence Manager
21 hours ago
Taguig, National Capital Region, Philippines EXL Service Philippines, Inc. Full timeJob Description:We are seeking a highly skilled Quality Compliance Specialist to join our team at EXL Service Philippines, Inc. The ideal candidate will have a strong background in quality management and excellent communication skills.The successful candidate will be responsible for designing new processes for QC functioning to meet client-specific...
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Process Excellence Manager
3 days ago
Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full timeAbout the PositionTASQ Staffing Solutions seeks a seasoned Quality Manager to join our team. As a key member, you will be responsible for driving quality excellence across various client processes. If you have a passion for process improvement and are committed to delivering exceptional results, this may be the ideal opportunity for you.Job Summary:Ensure...
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Sr Manager Process Excellence
1 week ago
Taguig, National Capital Region, Philippines Sutherland Full timeSutherland Taguig, National Capital Region, PhilippinesSutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 30 years, we have been entrusted with caring for our clients' customers - a responsibility we believe we should earn every day. We are dedicated to making those...
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Project Manager for Process Excellence
4 days ago
Taguig, National Capital Region, Philippines AS White Global Full timeWe are seeking a skilled Project Manager to lead our efforts in process excellence. This role will be responsible for enhancing and streamlining processes, facilitating the sharing of knowledge on process improvements, performing basic data analysis, and supporting tasks related to data privacy.Key Responsibilities:Lead project management efforts to improve...
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Order-to-Cash Process Excellence Manager
21 hours ago
Taguig, National Capital Region, Philippines KMC Solutions Full timeAbout KMC SolutionsKMC Solutions delivers innovative solutions for global businesses.Job Role:Director of Order-To-Cash, TreasuryThis role involves supervising accurate and timely invoicing and collections processes to ensure cash flow. It also entails monitoring and optimizing cash flow by managing collections, payments, and treasury operations.Main...
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Process Excellence Manager Lead
2 weeks ago
Taguig, National Capital Region, Philippines Cognizant Full timeJob SummaryWe are seeking a highly skilled Process Excellence Manager to join our team at Cognizant. This is a full-time opportunity that requires a strong background in Lean and Six Sigma methodologies.
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Process Excellence and Governance Manager
3 weeks ago
Taguig, National Capital Region, Philippines GCash Full timeProcess Excellence and Governance ManagerGCashNegotiableOn-site - Taguig 3-5 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionDo you want to take the first step in making Filipinos' lives better every day? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the...
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Process Excellence Specialist
1 week ago
Taguig, National Capital Region, Philippines Cognizant Full timeCompany Overview:Cognizant is a leading global professional services company that helps businesses succeed through digital transformation. Our mission is to lead the way in next-generation solutions, including those that leverage emerging technologies like AI, blockchain, and IoT.Job Description:Cognizant seeks a seasoned Process Excellence Manager to join...
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Transformation Excellence Manager
3 days ago
Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full timeAt TASQ Staffing Solutions, we are seeking a seasoned professional to lead our Business Transformation initiatives. As a Transformation Excellence Manager, you will play a crucial role in driving process improvements and operational excellence across the organization.About the RoleWe are looking for an experienced leader who can facilitate process analysis,...
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Process Excellence Expert
1 week ago
Taguig, National Capital Region, Philippines GCash Full timeAbout the RoleThe Process Excellence Expert will be responsible for improving business processes and reducing costs.This includes analyzing current processes, identifying inefficiencies, and developing recommendations for improvement.Design and implement new processes and procedures as needed.Develop and lead training programs to ensure employee...
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Excellence in Process Leadership
1 week ago
Taguig, National Capital Region, Philippines Cognizant Full timeKey Responsibilities:Leads and delivers large, complex Process Excellence projects/initiatives following Lean Six Sigma methods and concepts.Develops projects through the DMAIC or Kaizen methodology, considering potential project risks.Monitors monthly Process Excellence performance metrics to ensure organization objectives are met.Contributes to the...
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Process Excellence Lead
2 days ago
Taguig, National Capital Region, Philippines GCash Full timeAbout GCashWe are a leading fintech company in the Philippines, dedicated to creating innovative financial solutions for the nation.Job DescriptionThis role involves facilitating workshops with stakeholders and enablement teams to define new processes or tools. The successful candidate will follow through on pending action items and ensure seamless roll-out...
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Process Improvement Manager
2 weeks ago
Taguig, National Capital Region, Philippines TapTalent Full timeWe are seeking an experienced Process Improvement Manager to join our team at TapTalent. In this role, you will be responsible for overseeing daily operations, analyzing performance metrics, and implementing process improvements.The ideal candidate will have a minimum of 5 years of experience in operations management or a related field, strong analytical...
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Senior Process Improvement Analyst
1 week ago
Taguig, National Capital Region, Philippines DXC Technology Inc. Full timeDXC Technology Inc.We are a dynamic organization dedicated to delivering exceptional digital transformation services. Our team works closely together to ensure seamless execution of business process transactions.Job DescriptionThis is an exciting opportunity for a skilled professional to join our team as a Business Process Transactions Senior Analyst. In...
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Operational Excellence Senior Manager
3 days ago
Taguig, National Capital Region, Philippines Gratitude Philippines Full timeAbout the Role:We are seeking an experienced Process Improvement Strategy Leader to join our team at Gratitude Philippines. As a key member of our business excellence team, you will be responsible for developing and implementing process improvement strategies that drive operational excellence and support business growth.Key Responsibilities:Develop and...
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Accounting Process Manager
1 day ago
Taguig, National Capital Region, Philippines Omeba Solution Inc. Full timeJob SummaryOmeba Solution Inc. is seeking a highly skilled Senior Accounting Specialist to lead our financial reporting processes and ensure accuracy and compliance with accounting standards.This role requires a strong background in accounting, finance, or a related field, and a proven track record of successful financial management experience.You will be...
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Head of Quality Excellence
6 days ago
Taguig, National Capital Region, Philippines Sutherland Full timeRole OverviewThe Senior Quality Manager is a key member of our operations team, responsible for ensuring the delivery of high-quality customer experiences. This role involves leading a team of Quality Analysts, analyzing performance data, identifying areas for improvement, and implementing quality initiatives that enhance service excellence.We are looking...
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Process Excellence Lead
1 week ago
Taguig, National Capital Region, Philippines Merck Group Full timeAbout the Role:This is an exciting opportunity to join MERCK GROUP as a Lead Business Process Expert for Learning & Development. You will be part of a dynamic team that is passionate about delivering innovative solutions that improve people's lives.Your primary responsibility will be to define and implement a strategic approach for L&D processes and...