Process Excellence Manager

3 days ago


Taguig, National Capital Region, Philippines Cognizant Full time

Cognizant Taguig, National Capital Region, Philippines

Process Excellence Manager

Cognizant Taguig, National Capital Region, Philippines

● Candidates must possess at least a Bachelor's/College Degree, any field.

● Preferred skill(s): Six Sigma Black Belt (Certified), multiple process Improvement Projects

● Required skill(s): Six Sigma Green Belt (Certified), Multiple process improvement projects

● Has a good grasp of Lead, Six Sigma Methodologies. Preferred to have at least 5 year(s) of working experience in the related field.

● Applicants must be willing to work in client and Cognizant sites within Metro Manila.

● Applicants must be willing to work on a shifting schedule, mid-shift to graveyard shift, including holidays and weekends if needed.

● Preferably Managers specializing in Process Excellence/Six Sigma.

Responsibilities:
  1. Completes Process Improvement projects, as assigned, with limited levels of Master Black Belt direction and support by leading teams in the application of Lean and Six Sigma tools to solve business problems.
  2. Leads and delivers large, complex Process Excellence projects/initiatives following Lean Six Sigma methods and concepts.
  3. Develops projects through the DMAIC or Kaizen methodology (whichever best benefits the business, including localized automation solutions), while considering potential project risks.
  4. Contributes to the identification of projects that meet strategic objectives.
  5. Monitors monthly Process Excellence performance metrics to ensure that organization objectives in the areas of cost, efficiency, compliance, and quality are met.
  6. Displays continuously the characteristics of a change leader in the organization. Facilitates meetings with management to review and examine project progress.
  7. Contributes in performance reviews with clients on a weekly/monthly/quarterly basis with analysis of performance or new opportunities for improvements.
  8. Ensures Strategic Operations Team properly approves all financial models. Develops and trains site Blue Belts, Green Belts, management and their respective teams utilizing lean, continuous improvement, project management and business integration tools and concepts.
  9. Defines, designs and implements processes for new workflows that need to be set up because of new business or change in scope of business.
  10. Analyzes internal Risk and Compliance strategy, raises awareness about internal compliance processes, gathers and analyzes data about the internal Risk and Compliance training modules, reporting, and analysis.
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Business Development, Customer Service, and Management

Industries

Business Consulting and Services

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