Clinical Support Team Lead

5 days ago


Makati City, National Capital Region, Philippines AIA Hong Kong and Macau Full time

This exciting opportunity awaits a highly motivated and organized individual who is passionate about delivering exceptional patient care.

As a Dental Assistant, you will be an integral part of our fast-paced dental clinic, working closely with our dedicated team to provide high-quality services.

Your responsibilities will include managing dental schedules, handling medical histories, charting dental records, and capturing intraoral images when necessary.

In addition to these duties, you will assist in reviewing treatment plans, taking x-rays when required, and ensuring a seamless patient experience.

Key Responsibilities
  1. Supports daily operations of dental healthcare delivery;
  2. Takes charge of dental appointments/scheduling;
  3. Assists in Medical/Dental History-taking;
  4. Accurately charts dental availments;
  5. Performs intraoral camera documentation when indicated;
  6. Approves dental procedures when applicable;
  7. Performs periapical radiographs when indicated;
  8. Ensures wrap up for patients after consultation/procedure;
  9. Takes charge of instruments preparation, cleaning, and sterilization;
  10. Prepares monthly billing statements of dentists for procedures and ensures timely submission to Accounting department;
  11. Participates in discussions, events, workshops, and trainings offered by the company to foster awareness;
  12. Supports policies and goals of the company;
  13. Ensures statutory permits are updated;
  14. Prepares reports available at any time and submitted on-time monthly and quarterly;
  15. Monitors preventive maintenance schedule and certificates of dental machines and pieces of equipment;
  16. Manages dental supplies inventory efficiently;
  17. Monitors and ensures all dentists' licenses and certificates are renewed timely;
  18. Answers inquiries in a timely manner and accurately coordinates with specific departments concerned;
  19. Accepts and distributes cheque payment of dentists and submits to Accounting and Claims department transmittal of each upon receipt of the doctor;
  20. Manages special projects assigned by Dental Administrator/Clinic Manager from time to time.


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