
Ensure Regulatory Compliance
7 days ago
The Branch Compliance Assurance Officer plays a critical role in validating that branch operations and activities are conducted in compliance with internal policies and industry regulations. This role involves assessing, monitoring, and reporting on the branch's adherence to compliance standards, identifying potential risks, and collaborating with various units to implement corrective measures.
Key Responsibilities:
- Perform periodic reviews of branches' operations, processes, and activities to determine alignment with bank policies and procedures.
- Review commitment to previous audit, compliance, and assurance findings to ensure sustained compliance.
- Competently review and assess all high-risk customer accounts, including CASA, TD, and loan accounts, through offsite document checking, system access, and generated reports. Validate branch compliance using the Customer Onboarding Review Checklist and check completeness of uploaded documents in the Customer Records Central Database.
- Monitor branches' completion of items with incomplete documents/details.
- Report and elevate status to the ROH and BCAU Head.
- Support internal audit, compliance testing, risk management, and BSP audit engagements by monitoring branches' compliance on timely and complete submission of reviewed requirements.
- Stay updated on industry regulations and compliance standards impacting the branch.
Required Skills and Qualifications:
- Minimum 3 years of experience in a leadership role within a retail banking or financial services environment.
- Strong understanding of banking operations, including deposit and lending activities, customer service, and compliance.
- Excellent interpersonal and communication skills, with the ability to effectively manage and motivate a team.
- Problem-solving and decision-making skills, with a focus on continuous improvement.
- Familiarity with banking regulations and a commitment to maintaining compliance.
- Bachelor's degree in Business Administration, Finance, or a related field, or equivalent experience.
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