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Network and Hardware Engineer
1 week ago
- Bachelor's degree in computer science, Information Technology, or related field
- At least 2-4 years minimum work-related experience
- Proficient in multiple operating systems (Windows, MacOS, etc)
- Experience in using IT Service Management Tools such as ServiceNow, Freshworks, etc
- Knowledge in PC hardware troubleshooting
- Familiarity with device management tools such as Microsoft InTune and JAMF
- Knowledge in network fundamentals
- Basic understanding with cloud platforms
- Excellent problem-solving and analytical skills
- Strong communication and interpersonal skills
- Ability to work in a team environment
- Ability to prioritize tasks and manage multiple priorities simultaneously
- Basic understanding in project management a plus
- ITIL V4 certified a plus
- CompTIA A+ certification a plus