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Customer Service Representative
2 months ago
We are seeking a highly skilled and experienced Candidate to join our team as a Customer Service Representative.
Key Responsibilities:
• Provide exceptional customer service to clients through various communication channels.
• Resolve customer complaints and concerns in a timely and professional manner.
• Work effectively in a team environment to achieve sales and customer satisfaction goals.
• Develop and maintain a deep understanding of our products and services to provide accurate and helpful information to customers.
Requirements:
• At least 2 years of experience in a BPO account environment, preferably in an international voice campaign setting.
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse customer groups.
• Ability to work in a fast-paced environment with multiple priorities and deadlines.
What We Offer:
• Competitive compensation package.
• Opportunities for professional growth and development.
• Collaborative and dynamic work environment.
About Us:
Gratitude Philippines is a leading provider of customer service solutions, dedicated to delivering exceptional experiences for our clients and their customers.