Product Specialist Senior Officer
1 month ago
J-K Network Services is a leading non-bank financial services company in Japan, offering a range of payment and loan solutions to its customers. With a strong presence in the Philippines, we are expanding our services to cater to the growing demand for financial products in the region.
Job SummaryWe are seeking a highly skilled Product Specialist Senior Officer to join our team. The successful candidate will be responsible for supporting customers through telecommunications, assisting with refinancing options, and ensuring customer satisfaction. If you have experience working in the banking or financing industry and possess excellent communication skills, we encourage you to apply.
Key Responsibilities- Supporting customers through telecommunication channels, including phone and email.
- Assisting customers with refinancing options and providing product expertise.
- Ensuring customer satisfaction by facilitating seamless and compliant transaction processes.
- Providing exceptional customer service, particularly with refinancing options.
To be successful in this role, you will need:
- Bachelor's degree in Business or a related field.
- At least 4-5 years of experience as a Product Specialist in auto loans.
- Experience working in the banking or financing industry.
- Able to work on site and attend face-to-face interviews.
We offer a competitive salary package, including:
- Government-mandated benefits.
- 13th Month Pay.
- HMO.
- Vacation Leave Credits.
- Sick Leave Credits.
The estimated salary for this role is Php 30,000 - Php 35,000 per month, depending on experience.
Work ScheduleThe working hours are from 8:30 AM to 5:30 PM, Monday to Friday, with weekends off.
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