Technical Services Coordinator

1 month ago


Makati City, National Capital Region, Philippines Multibiz International Corporation Full time
Job Summary

We are seeking a highly organized and detail-oriented Technical Services Coordinator to join our team at Multibiz International Corporation. As a key member of our Technical Services Department, you will be responsible for ensuring the smooth operation of our technical services.

Key Responsibilities
  • Collect and process all necessary forms and documents from various departments.
  • Receive and respond to technical inquiries and concerns from clients.
  • Coordinate with the TSD Supervisor and Technical Services Department Head to plan and schedule technician itineraries.
  • Update and maintain accurate records of replacement reports, technician schedules, and other relevant documents.
  • Liaise with the warehouse team to ensure timely deployment of printers, toners, and other equipment.
  • Act as the primary point of contact for technical issues and concerns.
  • Coordinate with other departments to ensure seamless communication and collaboration.
  • Document technical concerns and issues from the CSR Department.
  • Conduct training and orientation sessions for new technicians.
  • Perform other duties as assigned by the Technical Services Department Head.
Requirements

To be successful in this role, you will need excellent communication and organizational skills, as well as the ability to work effectively in a team environment.



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