Service Excellence Representative

2 days ago


Ilocos, Philippines NeksJob Full time

Job Overview


At Neksjob Philippines, we are dedicated to providing exceptional customer service experiences. Our goal is to ensure that our clients receive top-notch support and solutions tailored to their needs.

Key Responsibilities


We are seeking a Service Excellence Representative who will be responsible for delivering outstanding customer service in response to a wide range of inbound customer queries. This includes achieving first-time resolution wherever possible, resolving problems and issues professionally, and identifying additional needs to provide value-added services.

Requirements


To succeed in this role, you must possess excellent communication and problem-solving skills, as well as the ability to work effectively in a team environment. A graduate of any course or college undergraduates with relevant work experience is welcome to apply. Additionally, you must be willing to work on a graveyard shift and adapt to changing priorities and deadlines.

What We Offer


We offer a dynamic and supportive work environment that fosters growth and development. As a Service Excellence Representative, you will have opportunities to develop your skills and expertise, work with a talented team, and contribute to the success of our organization. In return for your hard work and dedication, we offer competitive benefits and rewards that recognize your achievements.

Benefits


* Competitive salary package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance

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