Service Excellence Representative
2 days ago
Job Overview
At Neksjob Philippines, we are dedicated to providing exceptional customer service experiences. Our goal is to ensure that our clients receive top-notch support and solutions tailored to their needs.
Key Responsibilities
We are seeking a Service Excellence Representative who will be responsible for delivering outstanding customer service in response to a wide range of inbound customer queries. This includes achieving first-time resolution wherever possible, resolving problems and issues professionally, and identifying additional needs to provide value-added services.
Requirements
To succeed in this role, you must possess excellent communication and problem-solving skills, as well as the ability to work effectively in a team environment. A graduate of any course or college undergraduates with relevant work experience is welcome to apply. Additionally, you must be willing to work on a graveyard shift and adapt to changing priorities and deadlines.
What We Offer
We offer a dynamic and supportive work environment that fosters growth and development. As a Service Excellence Representative, you will have opportunities to develop your skills and expertise, work with a talented team, and contribute to the success of our organization. In return for your hard work and dedication, we offer competitive benefits and rewards that recognize your achievements.
Benefits
* Competitive salary package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
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