Process Transformation Specialist

4 days ago


Manila, National Capital Region, Philippines QBE Insurance Group Full time
Job Description

We are seeking an experienced Process Transformation Specialist to join our team at QBE Insurance Group. In this role, you will lead process improvement initiatives, including process automation solutions and quality improvements, in partnership with GSSC functions and/or global stakeholders.

Key Responsibilities:
  • Identify opportunities for improvement and measure process efficiencies to validate benefits.
  • Establish and maintain process governance and framework to ensure effective continuous improvement.
  • Effectively manage continuous improvement programs, including Kaizen/Idea Generation.
  • Partner with Operations to align and prioritize initiatives and monitor progress until completion.
Requirements:
  • Bachelor's Degree or equivalent combination of education and work experience.
  • 7 years relevant experience.
  • Excellent verbal and written English communication skills and comfortable dealing with all levels of management.
Preferred Qualifications:
  • Lean Six Sigma Black Belt Certification or equivalent.
  • Advanced knowledge in process & data analysis.
  • Knowledge in Lean/Six Sigma, Quality Management.


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