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Technology Operations Manager

1 week ago

Mandaluyong City, National Capital Region, Philippines Sutherland Global Full time
About Sutherland Global

We are a dynamic and innovative company that provides business process outsourcing solutions to clients worldwide.

We are seeking a Technology Operations Manager to join our team.

Job Responsibilities

This role involves managing technology operations, developing business strategies, and leading high-performing teams.

Key responsibilities include:

  • Developing and implementing technology strategies aligned with business objectives
  • Managing queue administration, attendance tracking, and corrective delivery
  • Coaching and mentoring team members to achieve their full potential
  • Fostering strong relationships with clients and internal stakeholders
  • Ensuring customer satisfaction through excellent service quality
Requirements

To be successful in this role, you will need:

  • Experience in Tech Sales with a proven track record of success
  • A Bachelor's degree in a relevant field
  • Strong leadership skills, including the ability to motivate and develop teams
  • Excellent communication and interpersonal skills
  • Ability to work efficiently and prioritize tasks effectively
Why Join Us?

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.