
Support Specialist
2 days ago
About this Role
- We're seeking a highly skilled professional to join our team as a Community Support Engineer.
This role involves proactively supporting customers through various online channels and creating valuable self-service content to enhance their experience.
Main Responsibilities- Engage with customers online to resolve issues efficiently.
- Become a Sophos Ambassador, building and developing the Sophos Community while providing an excellent customer support experience.
- Monitor user issues reported online and expedite escalation when necessary.
- Amplify urgent product advisories and latest version releases through social media platforms.
- Collaborate with internal teams to resolve complex issues.
Requirements
- Effective communication skills, both written and verbal.
- Strong technical knowledge of IT security concepts, including antivirus, networking, and encryption technologies.
- Experience in installation, configuration, and troubleshooting of Windows Desktop and Server operating systems.
- Familiarity with online platforms such as the Sophos Community, Reddit, and Twitter.
- Ability to work remotely and have legal authorization to do so.
We value diversity and encourage applicants who can contribute to the richness of our team.
-
Medical Support Specialist
2 days ago
Tarlac City, Central Luzon, Philippines beBeeMedical Full time $45,000 - $60,000Job Title: Medical Support Specialist">Job DescriptionWe are seeking a highly organized and detail-oriented Medical Support Specialist to support healthcare providers and ensure seamless operations within a medical office environment.
-
Support Operations Specialist
2 days ago
Tarlac City, Central Luzon, Philippines beBeeOperations Full time ₱600,000 - ₱1,000,000Support Operations SpecialistWe are seeking a highly skilled Support Operations Specialist to act as the right hand to our CEO. This mid–senior level role requires someone who can wear many hats — from managing day-to-day operations and project timelines to supporting events, partnerships, and communications.
-
IT Support Specialist
2 days ago
Tarlac City, Central Luzon, Philippines beBeeSupport Full time ₱400,000 - ₱600,000Job SummaryWe are seeking an IT Support Specialist to serve as the first point of contact for internal technology issues, providing direct user assistance via phone, email, and Teams.This role is responsible for triaging, resolving or escalating support requests in a timely and professional manner. The IT Support Specialist will stabilize IT operations by...
-
IT Support Specialist
2 days ago
Tarlac City, Central Luzon, Philippines beBeeTechnical Full time ₱35,000 - ₱50,000IT Support SpecialistAs an IT support specialist, you will play a vital role in ensuring the seamless operation of our clients' IT environments.You will be responsible for delivering exceptional technical assistance and troubleshooting services to our diverse client base, resolving issues related to server, network, and application technologies.We are...
-
Marketing Support Specialist
2 days ago
Tarlac City, Central Luzon, Philippines beBeeMarketer Full time A$12,000 - A$15,000Marketing Support Specialist">As a marketing support specialist, you will play a key role in assisting a fast-moving entrepreneur with a mix of marketing, video editing, social media management, and general administrative tasks. This role requires someone who is highly organized, creative, tech-savvy, and comfortable with direct communication and fast...
-
Legal Support Specialist
2 days ago
Tarlac City, Central Luzon, Philippines beBeeCompliance Full time ₱1,017,600 - ₱1,314,160Legal Support SpecialistWe are seeking a skilled Legal Support Specialist to play a key role in our legal operations. This role involves managing insurance claims, coordinating with insurance brokers, and assisting in litigation-related tasks.The ideal candidate will have excellent communication skills and the ability to summarize complex information clearly...
-
Operations Support Specialist
2 days ago
Tarlac City, Central Luzon, Philippines beBeeAdministrative Full time $50,000 - $83,000Job Title: Operations Support SpecialistThe Operations Support Specialist plays a pivotal role in facilitating daily operations and management activities.Key Responsibilities:Provide administrative support to senior executives, including calendar management, meeting scheduling, and document preparationAssist in coordinating and executing operational projects...
-
Tech Support Specialist
2 days ago
Tarlac City, Central Luzon, Philippines beBeeTechnical Full time ₱900,000 - ₱1,200,000About the RoleWe are seeking a skilled Tech Support Specialist to join our team. In this role, you will be responsible for providing top-notch technical assistance to our customers and internal stakeholders.The ideal candidate will have a strong background in desktop hardware and software, as well as excellent analytical and problem-solving skills.As a Tech...
-
Field Support Specialist
2 days ago
Tarlac City, Central Luzon, Philippines beBeeField Full time ₱500,000 - ₱700,000Job OverviewThe role of Field Support Specialist involves guiding new missionaries during their first twelve weeks in the field. Specialists deliver training remotely using Preach My Gospel principles and other resources, focusing on real-world experiences within the Missionary Learning and Development division. Key Responsibilities:Deliver training remotely...
-
Insurance Support Specialist
2 days ago
Tarlac City, Central Luzon, Philippines beBeeInsurance Full time ₱350,000 - ₱600,000Job Title: Insurance Support SpecialistThis role is critical to ensuring smooth day-to-day operations, efficient processing of insurance policies and renewals, and delivering high-quality client service.The Insurance Support Specialist will provide administrative and client service support to the team, assisting in preparing and issuing quotations, renewals,...