Insurance Support Specialist
2 days ago
This role is critical to ensuring smooth day-to-day operations, efficient processing of insurance policies and renewals, and delivering high-quality client service.
The Insurance Support Specialist will provide administrative and client service support to the team, assisting in preparing and issuing quotations, renewals, certificates of currency, endorsements, and other policy documentation.
- Support Account Managers in servicing a portfolio of SME commercial clients and domestic insurance clients.
- Assist in preparing and issuing policy documents, including quotations, renewals, and certificates of currency.
The ideal candidate will have:
- Minimum 1–2 years' experience in an insurance support or administrative role (general insurance preferred).
- Strong attention to detail with a commitment to accuracy.
- Excellent written and verbal communication skills.
- Strong organisational and time management skills.
- Ability to work effectively in a remote environment with limited supervision.
- Proficient in Microsoft Office (Outlook, Word, Excel).
A customer-first mindset, proactive attitude, strong problem-solving abilities, and initiative are highly valued.
About the RoleThis role is an excellent opportunity for individuals who are passionate about delivering exceptional client service and contributing to a dynamic and customer-focused organisation.
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