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Business Development Representative

3 weeks ago

Angeles City, Central Luzon, Philippines MCI Full time
Job Overview

MCI is a leading provider of business process outsourcing solutions, delivering tailored services to meet the diverse needs of our clients. Our commitment to excellence and innovation has established us as a trusted partner in the industry.

We are seeking highly motivated sales representatives who possess excellent communication skills, a positive attitude, and a drive to succeed. As an Outbound Sales Representative, you will be responsible for generating new business opportunities and driving sales for healthcare products or services.

Key Responsibilities:

  • Manage large volumes of outbound calls in a timely manner
  • Follow established communication scripts when handling different topics
  • Identify customer needs, clarify information, research every issue, and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep accurate records of all conversations in our call center database
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets
Requirements

To be considered for this role, candidates must have at least 6 months of voice call center experience, with a strong background in outbound sales and customer service. Additionally, proficiency in MS Office-based automation tools and excellent verbal communication skills are essential.