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Employee Experience Director

3 weeks ago


Makati City, National Capital Region, Philippines Asia Select Full time

Job Summary: People Operations Manager

About This Role

This role is responsible for managing day-to-day HR operations, ensuring compliance with company policies, local labor laws, and industry standards. The successful candidate will collaborate with line managers to address employee concerns, grievances, and disciplinary actions in a timely and consistent manner.

Responsibilities
  • Manage employee records and data, ensuring confidentiality and integrity.
  • Support recruitment efforts by collaborating with hiring managers to identify staffing needs and ensure timely onboarding of new hires.
  • Partner with line managers to identify training opportunities for employees to enhance performance and career growth.
  • Monitor workforce metrics and recommend action plans to address challenges.
  • Foster a positive work environment by promoting employee engagement initiatives.
  • Support front-line managers in implementing the performance appraisal process, ensuring timely feedback is delivered.

Requirements

  • A degree in HR, Learning and Development, Psychology, or similar.
  • At least 5 years experience in HR Management, preferably supporting front-line or operational teams.
  • Proven track record in managing employee relations, workforce planning, and HR program implementation.
  • Strong knowledge of labor laws and HR compliance requirements.
  • Excellent interpersonal, communication, and problem-solving skills.
  • Ability to build trust and maintain strong relationships with employees and leaders.