Customer Service Representative

7 days ago

Davao City, Davao, Philippines beBeeCustomerService Full time ₱150,000 - ₱250,000

About This Role

We are seeking a highly motivated and skilled individual to join our team as a Customer Service Consultant. The successful candidate will be responsible for providing exceptional customer service to consumers through inbound calls, responding to inquiries about products and services, and processing payments or performing general account maintenance.

Key Responsibilities
  • Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers.
  • Respond to inquiries about products and services, processing payments, or performing general account maintenance.
  • Upsell customers to new products or services may be encouraged.
Requirements

To succeed in this role, you will need:

  • A high school diploma or equivalent.
  • The ability to perform at a high level to support a high volume of inbound calls.
  • Excellent verbal and written communication skills, with proficient reading skills required.
  • Multitasking skills, showcased through the use of several applications, with experience working with CRM applications preferred.
  • Basic PC keyboarding skills and basic Microsoft Office (Outlook, Word, Excel) experience required.
  • Prior customer service experience is preferred.
Benefits

All your information will be kept confidential according to EEO guidelines.

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