Workforce Director

Transcom Worldwide is seeking an experienced Workforce Management Director to lead our teams of analysts and contribute to the development of strategic plans to optimize contact center operations. As a seasoned professional with at least 5 years of experience in workforce management, you possess a strong knowledge of real-time management, scheduling, and...

Job DescriptionWe are seeking a highly skilled Workforce Manager Leader to join our team. The successful candidate will be responsible for leading a geographically dispersed team of analysts in planning, scheduling, monitoring, analyzing, and managing contact center queues based on historical and real-time workload, and staffing trends.The Contact Center...

Enshored Pasig, National Capital Region, PhilippinesWorkforce ManagerEnshored Pasig, National Capital Region, Philippines3 days ago Be among the first 25 applicantsDirect message the job poster from EnshoredSpecifically responsible for checking the accuracy & timeliness of generated reports of the entire team hence, evaluating and providing feedback to the...

About the RoleWe are looking for a skilled Staff Scheduling and Performance Director to lead our Workforce Management team at Transcom Worldwide (Philippines), Inc.This role is responsible for achieving operational objectives by contributing information and recommendations for strategic plans to prepare action plans, implementing into production and call...

RequirementsEducation and ExperienceA minimum of 5 years of Workforce Management experience in a contact center environment, with at least 3 years of managing groups of analysts.Skills and QualificationsMastery of Workforce Management Mathematics and software applications, such as Aspect eWFM, Verint, iEX, etc.Excellent verbal and written communication...

On-site - Pasig 3-5 Yrs Exp Bachelor Full-timeJob DescriptionTranscom is looking for talented individuals like you to join our awesome team Be the next Workforce Manager for our Transcom Ayala 30th site.Join our Transcom Family as a Workforce ManagerThe Workforce Manager possesses a strong knowledge of real-time management workforce, scheduling employees,...

Transcom is looking for talented individuals like you to join our awesome team Be the next Workforce Manager for our Transcom Pasig site.Join our Transcom Family as a Workforce ManagerThe Workforce Manager possesses a strong knowledge of real-time management workforce, scheduling employees, workload forecasting, staff planning, reporting/analytics, and team...

Transcom is looking for talented individuals like you to join our awesome team Be the next Workforce Manager for our Transcom Pasig or Davao site.Join our Transcom Family as a Workforce ManagerThe Workforce Manager possesses a strong knowledge of real-time management workforce, scheduling employees, workload forecasting, staff planning, reporting/analytics,...

About the PositionWe are seeking an experienced Operational Team Lead to join our team at Transcom Worldwide (Philippines), Inc.This role is responsible for overseeing that proper training is available and/or conducted for Workforce Management personnel.Oversee that proper training is available and/or conducted for Workforce Management personnel.Develop,...

Transcom is looking for talented individuals like you to join our awesome team Be the next Workforce Manager for our Transcom Ayala 30th site.Join our Transcom Family as a Workforce ManagerThe Workforce Manager possesses a strong knowledge of real time management workforce, scheduling employees, workload forecasting, staff planning, reporting/analytics, and...

Transcom is looking for talented individuals like you to join our awesome team Be the next Workforce Manager for our Transcom Davaosite.Join our Transcom Family as a Workforce ManagerThe Workforce Manager possesses a strong knowledge of real time management workforce, scheduling employees, workload forecasting, staff planning, reporting/analytics, and team...

About the RoleThe Tech Lead will play a critical role in ensuring the success of our projects at Trinity Workforce Solutions, Inc. Key responsibilities include reviewing infrastructure, security, and solution design as well as identifying and logging technical issues.ResponsibilitiesReview functional and non-functional requirements, test plan, test scripts,...

We at Lennor Group are looking for a highly experienced Cybersecurity Service Delivery Director to oversee our cybersecurity operations.Company OverviewLennor Group is a proud Filipino company dedicated to delivering world-class business and workforce solutions. With deep market expertise and a global perspective, we empower businesses of all sizes and...

About the RoleiSupport Worldwide seeks a Senior Director of Workforce Development to lead our recruitment efforts. This role requires a strong understanding of recruitment strategies, team management, process optimization, and collaboration with business leaders to meet organizational goals.Main Responsibilities:Strategic LeadershipDevelop a Recruitment...

We are seeking a seasoned Cybersecurity Service Delivery Director to lead our cybersecurity efforts.About Lennor GroupAs a proud Filipino company, we are committed to providing world-class business and workforce solutions. Our deep market expertise, combined with a global perspective, empowers us to serve businesses of all sizes and industries...

Astoria Hotels and Resorts seeks a Facilities Director Assistant to provide critical support to our operations team.About the PositionThe successful candidate will assist in overseeing day-to-day operations, ensuring efficient and safe execution of production processes. This includes managing production teams, coordinating activities, and maintaining quality...

Lennor Group OverviewLennor Group is a leading provider of business and workforce solutions in the Philippines. Our team of experts has a deep understanding of the local market and a global perspective, empowering us to serve businesses of all sizes and industries efficiently.We are currently seeking a highly skilled Cybersecurity Service Delivery Director...

We at the Lennor Group are urgently looking for a Cybersecurity Service Delivery Director.About Lennor GroupAs a proud Filipino company, we are committed to providing world-class business and workforce solutions. Our deep market expertise, combined with a global perspective, empowers us to serve businesses of all sizes and industries efficiently.Our brand,...

Lennor Group seeks a skilled Cybersecurity Service Delivery Director to lead our cybersecurity team.About Our CompanyLennor Group is a renowned Filipino company providing world-class business and workforce solutions. Our expertise spans multiple industries, empowering businesses to thrive efficiently.Cybersecurity Service Delivery Director Key...

Job DescriptionThis role involves leading the development and implementation of a comprehensive analytics strategy for workforce management at TDCX. The successful candidate will be responsible for predicting workforce demand and capacity, analyzing WFM performance metrics, and translating complex analytical findings into actionable insights for senior...