Support Operations Specialist
6 days ago
Cooee Inc. is seeking a Support Operations Specialist to join our dynamic team. As a key contributor to our customer experience, you will be responsible for managing orders, addressing queries, and coordinating with internal teams to deliver seamless operations.
About the Role:
- Respond to and process customer inquiries and orders received through various channels.
- Manage and maintain customer account databases, ensuring accuracy and completeness.
- Provide internal support to employees, sales representatives, and agents, fostering collaboration and teamwork.
- Maintain expert knowledge of products and services offered by Cooee Inc., staying up-to-date on the latest developments and trends.
- Promote Cooee Inc. and its products, identifying opportunities to drive sales growth and enhance customer engagement.
Key Responsibilities:
- Respond to customer inquiries and resolve issues promptly and efficiently.
- Manage and maintain accurate customer account databases, including MYOB and other relevant systems.
- Collaborate with internal teams to ensure seamless order fulfillment and minimize errors.
- Develop and maintain expert knowledge of products and services offered by Cooee Inc.
- Promote Cooee Inc. and its products, driving sales growth and maximizing revenue.
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