Operations Support Specialist

6 days ago


Manila, National Capital Region, Philippines Q2 HR Solutions Inc. Full time

At Q2 HR Solutions Inc., we are seeking an Operations Support Specialist to join our team. As a Workday Operations Specialist, you will be responsible for providing technical and functional support for end-users helping troubleshoot and resolve system issues.

You will provide data support & maintenance on Audit, Business Process Realignment, Data Corrections/Rescinds, and Organization Structures. Additionally, you will deliver training and documentation to HR and other end users, including the creation and maintenance of job aids/work instructions.

Key Responsibilities:

  • Provide Technical and Functional Support for End-Users
  • Deliver Training and Documentation to HR and Other End Users
  • Participate in the Evaluation, Recommendation and Configuration of HR Business Processes and Workday Set-up on Different Modules

Requirements:

  • Bachelor's degree in Computer Science or any related discipline
  • At least 1-2 years of experience in Workday Human Capital Management (HCM) and Application Management Services (AMS)
  • Knowledge and experience in at least 3 of the following Workday HCM modules, processes, and operations

Benefits:

  • Competitive pay
  • Health care benefits
  • A family-oriented program
  • Personalized career development plan
  • Independence and Autonomy


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