Quality Control Officer

6 days ago


Mandaluyong City, National Capital Region, Philippines East West Banking Corporation Full time
About the Job

This role is focused on ensuring accurate and timely processing of quality assurance, compliance, and governance tasks within the Consumer Collections Group.

Main Responsibilities
  • Review and monitor financial and non-financial requests, ensuring effective execution of collection strategies in line with regulatory policies.
  • Foster a 'customer-first' culture in the delivery of the main job purpose.
What We're Looking For
  • Hold a bachelor's degree from any 4-year course.
  • Possess a minimum of three (3) years of collections experience in a mid-management role, specifically with a consumer loan product.
  • Demonstrate knowledge of the Consumer Credit Cycle.
  • Familiarity with BSP Regulations and other relevant internal and external policies of the bank.
  • Proficient in MS Office applications.


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