Multilingual Customer Advocate
3 days ago
We're dedicated to fostering an inclusive environment, reflecting and serving our diverse user base. As a Bilingual Customer Care Executive, you'll be responsible for understanding customer needs and resolving inquiries promptly.
About the Job:This role involves working in a fast-paced environment, handling multiple tasks simultaneously. Tech-savvy individuals with experience using CRM systems and other customer care tools are preferred.
You'll maintain up-to-date knowledge of Zepz products, services, and processes to offer accurate solutions. This requires strong problem-solving skills, with the ability to think critically and make decisions that benefit both the customer and the company.
Perks:- We're a remote-first organization, allowing flexibility in work arrangements.
- Competitive parental leave schemes ensure quality time with new family members.
- Private Medical Cover and retirement plans are available to support employee well-being and financial security.
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