Senior Business Data Consultant

6 days ago

Rizal, Philippines beBeeDataProfessional Full time ₱4,000 - ₱8,000
Job Overview
We are seeking a technically adept data professional to fill this key role. As a member of our team, you will bridge the gap between technical and non-technical project needs, scoping, and communication.

The primary responsibilities of this position include supporting clients and teammates through initial implementation and platform adoption, reviewing & scoping support tickets, and assessing client requests to appropriately scope next steps. This requires analyzing client business rules and aligning them with baseline configuration options, solving client implementations based on client needs and platform architecture, scheduling and facilitating client meetings for site configuration and delivery, managing and tracking progress on client deliverables, reviewing client sites and usage metrics to proactively identify issues, working with client staff to encourage platform adoption and usage, reviewing and responding to support tickets and other client correspondence, partnering with our engineers to address client issues and verify solutions, analyzing data discrepancies and logic implementation, collaborating with data engineers on business rules and logic implementation, identifying opportunities to expand client subscriptions to meet additional data needs, surfacing client feedback and needs to product management, educating clients on product usage and best practices, documenting new product features and common support scenarios, and additional duties as assigned.

This is an ideal opportunity for someone who enjoys the pace and variety of managing multiple priorities, prefers a fun, collaborative work environment, and can operate independently while tackling complex problems.

Momentive Software amplifies the impact of purpose-driven organizations in over 30 countries by providing cloud-based software and services to solve critical challenges: engage the people they serve, simplify operations, and grow revenue.

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