Medical Coordination Specialist

2 days ago


Davao City, Davao, Philippines Snapscale Full time

As a US Healthcare Coordinator at Snapscale, you will play a vital role in ensuring seamless operations in our clinic.

About the Role

This position involves coordinating various tasks to provide excellent patient care and support. If you have a passion for healthcare and enjoy working with people, this could be the perfect opportunity for you.

Key Responsibilities
  • We verify patient benefits to ensure they receive the necessary care.
  • Patient reactivations are also conducted by the successful candidate.
  • Inbound calls are answered with empathy and understanding.
  • Appointment follow-ups are performed to ensure smooth scheduling.
  • Outbound calls are made to leads to communicate important information.
  • Patient appointments are scheduled and rescheduled accordingly.
  • Electronic Medical Records (EMR) are managed efficiently.
  • Clinic virtual kiosks are monitored to enhance patient experience.
Benefits
  • We offer Health Maintenance Organization (HMO) benefits to our employees.
  • Government-mandated benefits are also provided.
  • A highly-competitive compensation package is offered to attract top talent.
  • A transportation allowance is given to aid daily commute.
  • Abundant opportunities for career growth and development are available.
  • A fun and healthy working environment is maintained.
Requirements
  • Candidates must be comfortable working with US-based clinics and physicians.
  • Experience in EMR, EHR, insurance verification, patient confirmation, and inbound calling is required.
  • Medical billing and coding experience is a plus.
  • Empathy is essential for this role.
  • Candidates must be proficient in both written and verbal English.
  • Organized and detail-oriented individuals are preferred.
  • Candidates must be open to work on onsite setup.


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