Customer Service Representative- Pasig
2 days ago
We are seeking a highly skilled and experienced Customer Service Representative to join our team at Gratitude Philippines.
Key Responsibilities:
- Provide exceptional customer service to clients through various communication channels.
- Resolve customer complaints and issues in a timely and professional manner.
- Work collaboratively with internal teams to achieve business objectives.
- Meet or exceed performance metrics and targets.
Requirements:
- At least 2 years of college education.
- 1 year of BPO customer service experience and 1 year in disputes, fraud, or claims.
- Experience in E-Commerce or marketplace platforms is a plus.
- Quality Control/Assurance experience is preferred but not required.
- Excellent communication skills.
- Willingness to work in rotating shifts.
- Ability to work in Ortigas Center, Pasig City.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
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