Customer Service Representative- Pasig

2 days ago


Pasig, National Capital Region, Philippines Gratitude Philippines Full time
Job Description

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Gratitude Philippines.

Key Responsibilities:

  • Provide exceptional customer service to clients through various communication channels.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Work collaboratively with internal teams to achieve business objectives.
  • Meet or exceed performance metrics and targets.

Requirements:

  • At least 2 years of college education.
  • 1 year of BPO customer service experience and 1 year in disputes, fraud, or claims.
  • Experience in E-Commerce or marketplace platforms is a plus.
  • Quality Control/Assurance experience is preferred but not required.
  • Excellent communication skills.
  • Willingness to work in rotating shifts.
  • Ability to work in Ortigas Center, Pasig City.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.


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