Operations and Quality Manager

Job OverviewAs a Travel Operations and Service Quality Manager at WNS, you will be responsible for driving business growth and improving customer satisfaction through expert travel operations management.Key Responsibilities:Design and implement effective travel operations strategies to drive business performance and enhance customer experience.Lead...

We are seeking an experienced Operations Manager to lead and oversee daily operations across our bakeshop branches in Luzon. This role ensures smooth operations, superior product quality, and excellent customer service while driving profitability and operational excellence.Basic Functions:Plan: Develop strategic plans for operational growth, staff schedules,...

Willing to be assigned to Mandaluyong CityShift: Shifting ScheduleSalary: 45K - 65KTarget Start Date: ASAPRequirements/Required Skills:Must have experience in Retention and Sales LOBJob Description:The Assistant Quality Assurance Manager is responsible for monitoring and evaluating the quality of inbound and/or outbound telephone calls and other customer...

Willing to be assigned to Mandaluyong CityShift: Shifting ScheduleSalary: 45K - 65KTarget Start Date: ASAPRequirements/Required Skills:Must have experience in Retention and Sales LOBJob Description:The Assistant Quality Assurance Manager is responsible for monitoring and evaluating the quality of inbound and/or outbound telephone calls and other customer...

Office Manager - Quality Assurance Unit:We are looking for an experienced Office Manager to join our Medical Education and Quality Assurance Unit. The successful candidate will be responsible for managing the day-to-day operations of the unit, providing administrative support to the MEQAU committee.Assist in planning and implementing quality assurance...

IPM Construction and Development Corporation is a leading real estate developer seeking an experienced Financial Operations Manager to join our dynamic team. In this full-time role, you will oversee the company's financial accounting and reporting, ensuring accurate and timely financial records and statements.Responsibilities:Manage day-to-day accounting...

Sequential Tech is seeking a highly skilled Operational Performance Manager to lead our contact center operations. As a key member of our team, you will play a critical role in ensuring the delivery of exceptional customer service.Your primary responsibility will be to develop and implement operational strategies to drive business growth and improve customer...

Cobden and Carter International is looking for a People Operations Manager to lead HR initiatives in Metro Manila. This role requires a highly organized and skilled professional to provide comprehensive HR support.Responsibilities:Design and implement HR strategies to improve employee engagement and retention.Ensure compliance with local labor laws,...

Job SummaryHMO on Day 1Receive promising perks and rewardsExperience travel opportunitiesGet recognized for what you doAchieve work-life balanceImprove exponentially with enhanced learningResponsibilitiesManage and execute compliance tasks and projects, ensuring the implementation of rigorous quality standards, streamlined reports, and comprehensive process...

Job SummaryThis is a mid-senior level, full-time position in our Outsourcing/Offshoring division as a Total Quality Manager.Lead the implementation of Six Sigma initiatives to maintain the quality standards of the Company.Develop and upgrade quality strategies and policies to achieve the organization's annual target and long-term strategies.Analyze and...

As the Financial Operations Manager, you will be responsible for overseeing the daily financial operations of our branch and ensuring that all financial policies and procedures are strictly adhered to.You will assist the Branch Manager in preparing financial reports, managing cash flow, and administering accountable forms. Additionally, you will be...

We are looking for a skilled Technical Support Specialist to join our team in Pasig. As a Technical Supervisor, you will be responsible for leading our technical operations and ensuring that our clients receive high-quality technical services.The ideal candidate will have a bachelor's degree in a related field and at least some experience in managing...

About the RoleIn this key position, you will be responsible for ensuring that daily production targets, quality and customer requirements are met.You will review production schedules and determine workforce requirements to ensure a smooth flow of operation.Troubleshooting production problems, taking preventive or corrective action, and recommending changes...

About Humanly: Humanly is a leading provider of outsourced digital services and next-generation customer experience solutions. Our mission is to help our clients achieve operational excellence by delivering high-quality results and exceeding their expectations.We strive to create a culture of continuous improvement, innovation, and teamwork. Our employees...

About the JobWe are seeking an experienced Store Operations Manager to join our team in the Jollibee Group of Companies. As a key member of our leadership team, you will be responsible for driving business growth in your assigned area by achieving targets in sales, profit, and Quality, Service, and Excellence (QSC) standards.Key Responsibilities:Develop and...

Med-Metrix OverviewAt Med-Metrix, we are dedicated to providing exceptional healthcare services. As a leading provider in the industry, we strive for excellence in all aspects of our operations.About the RoleWe are seeking an experienced Senior Manager, Quality RCM to join our team. This role is responsible for ensuring accurate billing, identifying...

Sr. Manager, OperationsOur Sr. Manager, Operations is responsible for the day-to-day Outbound Sales operations of a multi-client site where FTE justifies, while achieving a high level of performance and profitability. Establishes priorities, standards and performance objectives. Selects, trains, and provides work guidance for floor Supervisors. Maintains...

What You'll Do:A successful Quality Assurance Expert will be responsible for calibrating with TQM, Team Leaders, Business Managers, and clients at regular intervals to monitor transactions and analyze results. They will also ensure action plan objectives are met, providing feedback on quality and performance.Maintain alignment with clients' scoring standards...

Job DescriptionManage daily store operations efficiently while ensuring adherence to quality standards, policies, and procedures. Foster positive working relationships with colleagues, develop team members' skills, and lead by example.Conduct regular audits on store visits, service performance, and sales reporting.Maintain local and national marketing...

The Director of Finance Shared Service Center will serve as a key partner to leaders across the organization, shaping the future of our accounting operations and ensuring alignment with global best practices and organizational goals.ResponsibilitiesKey responsibilities include:Managing service center finance operations and ensuring high-quality...