Quality Assurance Manager
5 days ago
Job Summary
This is a mid-senior level, full-time position in our Outsourcing/Offshoring division as a Total Quality Manager.
- Lead the implementation of Six Sigma initiatives to maintain the quality standards of the Company.
- Develop and upgrade quality strategies and policies to achieve the organization's annual target and long-term strategies.
- Analyze and implement new testing tools, measurement systems, processes, and techniques to ensure the quality compliance of each department.
- Collaborate with the Internal Audit and Compliance team to maintain the Company's SOP and company guidelines.
- Monitor and improve process efficiency through effective communication and team leadership.
- Work closely with the Senior Management Team to identify opportunities for improvement and develop strategic recommendations.
- Maintain awareness of business context, company profitability, and internal policies and controls.
Requirements
- Bachelor's or Master's Degree in Business Management or equivalent.
- Six Sigma Green Belt / Black Belt certified.
- 5+ years of experience in process improvement, quality management, and/or related field.
- 3+ years of solid supervisory experience in the same field.
- Excellent written and verbal English communication skills.
- Highly proficient in using MS Office, Access, and Visio.
- Able to lead teams across multiple locations to ensure successful delivery.
- Strong analytical and problem-solving skills.
- Demonstrated business acumen and experience managing all aspects of program, including communicating with stakeholders and directing teams and resources.
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