Retail Center Operations Director

1 week ago


Manila, National Capital Region, Philippines ALI COMMERCIAL CENTER, INC. Full time

ALI Commercial Center, Inc. operates a network of commercial centers across the Philippines, providing a platform for retailers, dining options, and entertainment. Our malls serve as lifestyle and cultural hubs that combine contemporary Filipino architecture with seamless integration of built and natural environments.

Key Accountabilities
  • Strategic Management and Direction
    • Support the Operations Manager or General Manager in communicating and aligning the strategic direction and objectives of the Operations Department within your assigned mall.
  • Application of Skills and Capabilities
    • Manage day-to-day operations related functions and processes in your assigned mall building.
    • Conduct daily mall inspections (opening, mid-shift, and closing) to ensure compliance with established operating systems and procedures.
    • Implement cost savings initiatives and sustainability projects to reduce Direct Operating Expenses (DOEs).
    • Analyze statistical data and reports to identify causes of operations-related problems and develop recommendations for improvement.
    • Document and communicate Health & Safety risks to Management.
    • Maintain high-quality property standards through daily checks and preventive maintenance.
    • Handle conflicts and dispute situations amongst merchants, customers, and mall visitors.

You will also be responsible for preparing and submitting various reports and performing other management mandated functions.



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