Be our Customer Service Representative
1 week ago
Company Overview: At Neksjob, we strive to provide exceptional customer experiences. As a key player in the industry, we offer a wide range of products and services that cater to diverse needs.
Salary: The estimated salary for this role is up to 28,000 PHP per month, depending on experience.
About the Role: We are seeking an experienced Customer Service Representative to join our team. In this role, you will be responsible for responding to incoming calls from customers, answering questions and inquiries, troubleshooting problems, and providing information and handling complaints regarding our organization's products or services.
Key Responsibilities:
- Respond to incoming calls from customers in a timely and professional manner
- Answer questions and inquiries related to our products and services
- Troubleshoot problems and provide solutions
- Provide information and handle complaints in a courteous and respectful manner
Required Skills and Qualifications: To be successful in this role, you will need to possess the following skills and qualifications:
- At least High School Graduate (old curriculum) / Senior High School Graduate (new curriculum)
- With at least 1 year Sales Experience in a Contact Center Setting
- Excellent communication skills
- Willingness to work onsite
Benefits: As a valued member of our team, you will enjoy the following benefits:
- Competitive salary
- Exciting performance bonuses and account-specific allowances
- Career advancement opportunities
- Promotion within the company
- Comprehensive healthcare benefits
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