API Solutions Architect

18 hours ago

Quezon City, National Capital Region, Philippines ETeam PH Full time

Job Description:

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  The API Solutions Architect will be responsible for designing, developing, and implementing efficient and secure data communication channels using microservices and web APIs. The ideal candidate will design APIs that connect systems and enable data flow with selected applications such as FreshService and HubSpot.

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Main Responsibilities and Activities:

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  • Maintenance and support of MicroStatus and other client products and technologies:">
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    • Maintain a current understanding of all systems and features supported by ETech to maximize the benefits of technology to the business.">
    • Participate in the design and enhancement of supported Business applications, automation technologies, and services.">
    • Provide general maintenance of Business applications and automation technologies including archiving, restoration, and service deactivation.">
    • Provide 2nd-level escalation for production support issues and customer concerns.">
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  • Process automation design and application builds:">
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    • Participate in the development and maintenance of MicroStatus and other automation requirements by building reusable code and optimizing application responsiveness.">
    • Build and design APIs that connect internal and 3rd-party systems enabling efficient data flow.">
    • Follow prescribed SDLC & DevOps processes as well as comply with security best practices & policies.">
    • Analyze operational results of supported applications to proactively seek opportunities for improvement in performance and make recommendations to management.">
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  • Technical Skills improvement & Mentorship:">
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    • Proactively work on improving technical competencies and seek out learning opportunities where available.">
    • Provide supervision and mentorship to junior staff.">
    • Evaluate new technologies and trends.">
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CORE COMPETENCIES:

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  • Leadership">
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    • Provide leadership & support to junior staff, appraise their performance (if applicable)">
    • Ensure team & individual Key Performance Indicators (KPIs) are met (if applicable)">
    • Role model & hold others accountable for demonstrating our values & behaviors">
    • Drive & implement innovation & improvement in function/team">
    ">
  • Systems Processes & Policy">
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    • Ensure all policies & procedures are adhered to, including compliance obligations">
    • Implement functional organizational design & optimal workforce planning">
    • Ensure key function policies are in place & are current">
    • Drive & implement operational excellence in function / line of business">
    • Ensure compliance within function / line of business">
    ">
  • Client & Stakeholders">
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    • Establish & maintain effective working relationships with Managers & peers, employees & key stakeholders">
    • Establish & maintain internal & external collaborative relationships, including with functional & industry associations, managers, peers & direct reports">
    • Establish & manage effective relationships with key stakeholders, internal & external, including with functional & industry associations, vendors, Board & Executive team">
    ">

KEY SKILLS AND RESPONSIBILITIES:

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  • Working knowledge of SDLC">
  • Scrum, Agile Methodology">
  • DevOps">
  • Ci/CD">
  • Proficiency in Web & Cloud Development (Node JS, Express JS, React)">
  • Proficiency Data Access and Databases (Microservices, REST APIs, Postgres, AWS Glue)">
  • Working knowledge of development tools and IDEs (VS Code, GitLab)">
  • Familiarity with IT Infrastructure concepts and technologies (Docker and Kubernetes, AWS Cloud Iaas & Paas)">
  • Experience with asynchronous programming">
  • Knowledge of Software Design and Architecture">
  • Strong Analytical skills">
  • Problem solving and conflict resolution skills">
  • Ability to build relationships & work collaboratively with clients and organizational peers">
  • Attention to detail">
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QUALIFICATIONS AND TYPICAL EXPERIENCE:

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  • Bachelor's degree in Programming, Computer Science, and other relevant degrees">
  • 5+ years experience within similar role">
  • Experience working directly with clients">
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OTHER POSITION REQUIREMENTS:

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  • Subject to business demands, additional hours may be required">
  • May be required to travel and work across various sites">

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