Financial Expert for Client Support
2 days ago
We are seeking a highly motivated and organized individual to join our Client Solutions team as a Financial Expert. The successful candidate will be responsible for providing exceptional client support, creating custom models and screens, and resolving complex financial queries using the FactSet Workstation.
The ideal candidate will possess a strong analytical mindset, excellent communication skills, and a genuine interest in the financial markets. If you are a self-motivated and proactive individual with a passion for finance, we encourage you to apply.
Responsibilities- Support clients using the FactSet Workstation and create custom models and screens.
- Provide creative solutions through expert telephone, email, instant message, and proprietary communication channels.
- A proficient understanding of the FactSet Workstation, the content clients consume through FactSet, and Microsoft Excel.
- Follow procedures for maintaining the highest level of quality support for all FactSet clients.
- English is spoken fluently.
- Strong analytical and problem-solving skills as well as experience in advanced web-searching.
- Highly organized.
- Genuine interest or experience in financial markets.
- Excellent communication and interpersonal skills.
- Hardworking and proactive.
- Ability to work independently using creative thinking without extensive direction.
- Strong work ethic and highly self-motivated.
- Positive team player attitude.
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