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Technical Operations Manager

1 week ago

Manila, National Capital Region, Philippines Itiviti Full time
About You

We are looking for an exceptional individual who possesses a unique blend of technical expertise, leadership skills, and a passion for driving innovation and improvement.

You Will Be:

  • A leader who can drive the implementation of SRE best practices across the organization.
  • An innovator who can develop and implement automation tools and processes to enhance system reliability and efficiency.
  • A problem-solver who can respond to system outages and emergencies, participate in incident calls, and provide root cause analysis.
  • A collaborator who can work with cross-functional teams to align on solutions and operational standards.
  • A technical expert who can lead technical design sessions, mentor junior associates, and set expectations for onshore and offshore SRE team members.
  • A strategic thinker who can define technical standards for infrastructure, automation, operational processes, and tooling to align with the organization's long-term vision.