Technical Operations Manager

2 weeks ago


Manila, National Capital Region, Philippines Avaloq Full time

Avaloq Manila, National Capital Region, Philippines

Technical Operations Role

This Technical Operations role is responsible for monitoring and maintaining the health and performance of our IT systems and batch processing jobs. The successful candidate will ensure the smooth operation of our IT infrastructure and applications, and the timely execution of critical business processes.

The key responsibilities of this role include:

  • System Monitoring:
    • Monitor system performance and availability metrics
    • Identify and troubleshoot system anomalies and performance bottlenecks
    • Respond to system alerts and alarms in a timely and efficient manner
    • Escalate critical issues to appropriate technical teams
  • Batch Processing:
    • Schedule, monitor, and troubleshoot batch jobs
    • Ensure the timely and accurate execution of batch processes
    • Investigate and resolve batch job failures
  • Incident Management:
    • Document and track incidents in accordance with established procedures
    • Ensure the engagement of all required teams to resolve incidents

The ideal candidate will have a good understanding of IT infrastructure components, excellent problem-solving and troubleshooting skills, and strong communication skills.

Avaloq offers a collaborative, supportive and flexible work environment that empowers our colleagues to reach their full potential.



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