Chat Support Associate

5 days ago


Makati City, National Capital Region, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time

Company Overview

TORCH Solutions is a dynamic company that specializes in delivering top-notch customer experience solutions to our clients. Our team of experts works tirelessly to ensure that our clients receive the best possible service.

Job Description

We are currently seeking highly skilled and motivated individuals to join our team as Chat Support Associates. As a Chat Support Associate, you will be responsible for providing excellent customer service to our clients via chat.

Responsibilities:

  1. Answer customer inquiries in a prompt and professional manner
  2. Address customer complaints and concerns in a fair and efficient manner
  3. Assist customers with product-related queries and provide necessary information

Skills and Qualifications:

  • Exceptional communication and interpersonal skills
  • Ability to work well under pressure and meet deadlines
  • High school diploma or equivalent required

What We Offer:

  • Competitive salary and performance bonuses
  • Career growth opportunities
  • HMO and comprehensive benefits

  • Email / Chat Support

    2 weeks ago


    Caloocan City, National Capital Region, Philippines Skyline Live Support Full time

    Skyline is looking for talented individuals like you to join our awesome team Become a Customer Support for our office in South Caloocan site. This role will focus on driving customer satisfaction by answering their queries and addressing issues promptly thru chats, emails & calls.BENEFITS AND FREEBIESSigning up with Skyline makes you eligible to enjoy the...


  • Makati City, National Capital Region, Philippines WhaleTale OFM Full time

    About the RoleWe are seeking a highly motivated and results-driven Freelance Sales Specialist to join our team at WhaleTale OFM. As a specialist, you will be responsible for providing exceptional customer support, analyzing trends, and improving chat interactions to drive online sales for influencers.ResponsibilitiesDeliver exceptional customer support...


  • Quezon City, National Capital Region, Philippines Outsourced Quality Assured Services Inc. Full time

    We are seeking a highly skilled Chat Support Professional to join our remote support team. As a key member of our team, you will be responsible for delivering exceptional customer experiences through chat support, ensuring seamless interactions with our platform.About the RoleThis is an exciting opportunity to join our team as a Chat Support Professional,...


  • Makati City, National Capital Region, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time

    100% CHAT SUPPORT – TELCO ACCOUNT RAMP HIRING Location: Glorietta, MakatiEarn a starting salary of 20K - 24KOpen to all applicants With or without BPO experience Excellent communication skills required (Verbal & Written) Willing to work onsiteWhy Join Us?Competitive Salary & Performance BonusesCareer Growth OpportunitiesHMO & Comprehensive Benefits100%...


  • Makati City, National Capital Region, Philippines S&P Global Full time

    At S&P Global, we are looking for a Client Support Associate to join our Market Intelligence team. As a key member of our team, you will play a critical role in delivering exceptional customer service to clients across the Financial Services industry.The ideal candidate will have strong communication and problem-solving skills, with the ability to work...


  • Makati City, National Capital Region, Philippines WhaleTale OFM Full time

    Company DescriptionWhaleTale OFM is a premier NSFW chat sales service provider specializing in boosting online sales for influencers. Our services are tailored to maximize engagement and drive revenue through personalized, high-quality chat interactions. We prioritize customer satisfaction, commitment, and a fun working environment. Join us to enhance your...


  • Makati City, National Capital Region, Philippines WhaleTale OFM Full time

    WhaleTale OFM is a leading provider of NSFW chat sales services specializing in boosting online sales for influencers. We take pride in offering tailored services that maximize engagement and drive revenue through personalized, high-quality chat interactions.We're seeking a highly skilled Freelance Chat Specialist to join our team and contribute to our...


  • Makati City, National Capital Region, Philippines Nityo Infotech Services Philippines Full time

    DIRECT HIRING1 Day Process (Face to Face Interview)Customer Service Representative - 28 available seats (Voice, Nonvoice/Chat support, Telco Account)— SALARY: 25,000 + Incentives (Max of 4k)— LOCATION and SETUP: Makati / Onsite— SCHEDULE: Shifting, No definite RD— 1 year initial contract (subject for Regularization based on...


  • Quezon City, National Capital Region, Philippines J-K Network Services Full time

    COMPANY PROFILE: Has been in the Philippines for over 30 years now. This company serves business and institutional clients in nearly 30 markets across different countries.Position: Chat Support RepresentativeCompany Industry: Finance and Bank CompanyWork Location: Eastwood, Quezon CityWork Schedule: Shifting ScheduleSalary: Php 30,000 - Php 40,000...


  • Quezon City, National Capital Region, Philippines Lexie Staffing & Business Consulting Full time

    About the RoleWe are seeking a highly skilled virtual customer assistance professional to join our team at Lexie Staffing & Business Consulting. As a non-voice chat support specialist, you will play a crucial role in providing exceptional customer service and support via email and chat.Key Responsibilities:Process tasks accurately and effectively to meet...


  • Quezon City, National Capital Region, Philippines Neksjob Full time

    What You'll Do:Provide blended support (email/chat/voice) to users of a top social media platform.Assist customers with account issues, troubleshooting, and platform navigation.Ensure a seamless user experience with fast and friendly customer service.What We're Looking For:Associate or College Graduate.With work experience even not related to CSRExcellent...


  • Quezon City, National Capital Region, Philippines Outsourced Quality Assured Services Inc. Full time

    Company DescriptionOutsourced.ph is a leading ISO certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive...


  • Makati City, National Capital Region, Philippines DRM Outsourcing Company Full time

    Nature of Account:- Financial Tech Account (Blended campaign mix of phone, email and chat support)- Living Ayala Triangle GardenWork Location: On site Work Schedule: Shifting Schedule (Day, Mid, & Night Shift


  • Makati City, National Capital Region, Philippines Vericom Inc Full time

    Key ResponsibilitiesAs an Accommodation Reservations Associate, you will be responsible for:Managing hotel reservations, confirmations, and cancellationsProviding excellent customer service and support via phone, email, or chatEnsuring accurate and efficient processing of bookings and transactionsResolving booking issues and travel-related concerns in a...


  • Quezon City, National Capital Region, Philippines TalentPop App Full time

    About This RoleThis is an exciting opportunity to join our team as a Customer Support Experience Agent. As a key member of our support team, you'll be responsible for providing seamless customer experiences via voice and chat platforms. Your primary goal will be to prioritize customer satisfaction in every interaction, ensuring that our clients receive the...


  • Quezon City, National Capital Region, Philippines Gratitude Philippines Full time

    We are Gratitude Philippines, a leading provider of customer experience solutions. Our mission is to deliver exceptional service that exceeds our clients' expectations.As a Customer Support Associate in our Nonvoice team, you will play a critical role in helping us achieve this goal.You will be responsible for providing high-quality support to our clients...

  • Support Associate

    4 days ago


    Makati City, National Capital Region, Philippines Neks Job Philippines Full time

    Neks Job Philippines invites talented individuals to apply for the Support Associate role. This is an exciting opportunity to join a dynamic team and make a meaningful contribution to our organization.In this role, you will be responsible for responding to customer inquiries, troubleshooting problems, and providing information about our products or services....


  • Mandaluyong City, National Capital Region, Philippines Mirandahr Full time

    **Mirandahr: Where Excellence Meets Innovation:**We're a dynamic company that's pushing the boundaries of customer support services. Our team is comprised of passionate individuals who are dedicated to delivering exceptional experiences for our clients. If you share our passion for excellence and innovation, we invite you to join us on this exciting...


  • Makati City, National Capital Region, Philippines OMRON Group Full time

    OMRON Group Makati, National Capital Region, PhilippinesIT Support AssociateWe are the shared services arm of OMRON, dedicated to delivering exceptional support across our global operations. We are currently seeking a motivated professional to join our shared services team, where you will work with an international team to enhance our operational...


  • Makati City, National Capital Region, Philippines S&P Global Full time

    Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122 ). City and state must be separated by a comma followed by a space (e.g., Houston, TX )About the Role:Grade Level (for internal use): 07The Role: Associate, Client Support (Non-Financial Corporates)The Team: As a member of the Client Services team,...