Team Performance Director
5 days ago
KMC Solutions is looking for a Team Performance Director to oversee a team of sales and loyalty agents, driving team sales targets, monitoring call center metrics, and analyzing sales data to develop strategies for increasing customer retention and expanding sales opportunities.
The main responsibilities include:
- Leading, mentoring, and managing a team to ensure optimal performance and customer satisfaction.
- Providing ongoing coaching and training to improve individual and team performance.
- Conducting regular one-on-one meetings to set goals, track performance, and offer constructive feedback.
This role also requires implementing and overseeing customer loyalty initiatives, identifying opportunities to upsell and cross-sell services, and handling escalated customer issues or complaints professionally and promptly.
The ideal candidate will have a proven track record in sales and customer loyalty management, with at least 3-5 years of experience in a call center environment and a Bachelor's degree in Business, Marketing, or a related field.
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Performance Marketing Director
11 hours ago
Manila, National Capital Region, Philippines Lazada Full timeWe are looking for a results-driven Performance Marketing Director to join our team at Lazada. As a Top Accounts Lead, you will play a critical role in driving revenue growth and adoption of our AI-powered marketing tools.The successful candidate will have strong business acumen, analytical skills, and the ability to deliver pitches to brand partners. They...
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Leadership and Performance Sales Director
24 hours ago
Manila, National Capital Region, Philippines Public Safety Savings and Loan Association, Inc. (PSSLAI) Full timeWe are seeking a Leadership and Performance Sales Director to join our team at Public Safety Savings and Loan Association, Inc. (PSSLAI). As a key member of our organization, this individual will be responsible for leading the Agent's Management unit in achieving sales targets.The ideal candidate will possess strong leadership skills, a proven track record...
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Sales Team Director
5 days ago
Manila, National Capital Region, Philippines Benby Enterprises, Inc. Full timeJob Title: Sales Team DirectorWe are seeking an accomplished Sales Team Director to lead our sales team and drive sales growth.The ideal candidate will have a strong understanding of the FMCG industry and experience in managing sales teams.They will be responsible for developing and implementing sales strategies, plans, and tactics to achieve corporate sales...
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Director of Business Performance
6 days ago
Manila, National Capital Region, Philippines High Scale Ai Full timeAbout High Scale Ai:We are a leading creative agency dedicated to delivering impactful solutions for our clients. Our team is composed of diverse and talented individuals who are passionate about pushing the boundaries of creative expression.Job Overview:The Director of Business Performance is responsible for driving business growth and operational...
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Team Liquid Business Strategy Executive
11 hours ago
Manila, National Capital Region, Philippines Team Liquid Full timeKey Performance Indicators (KPIs):To measure your success in this role, we will track the following key performance indicators:- Revenue growth: Monthly/quarterly/yearly revenue targets, achieved and exceeded- Client satisfaction: Regular feedback and surveys, monitoring client satisfaction and Net Promoter Score (NPS)- Strategic alignment: Quarterly reviews...
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Esports Sales Director
5 days ago
Manila, National Capital Region, Philippines Team Liquid Full timeJob DescriptionThe Head of Business Development Sales is a pivotal role within Team Liquid, responsible for leading sales and business development initiatives in the Philippines.This position focuses on identifying and pursuing new business opportunities, developing and implementing effective sales strategies, managing client relationships, and driving...
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RAN Performance Management Director
4 days ago
Manila, National Capital Region, Philippines Globe Telecom Full timeJob OverviewGlobe Telecom is seeking an experienced professional to lead its Radio Access Network (RAN) optimization efforts. As a RAN Performance Management Director, you will be responsible for ensuring that our RAN services meet global standards and best practices.Key ResponsibilitiesRFP Technical Lead: Oversee the technical evaluation of vendors for RAN...
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Operational Director
11 hours ago
Manila, National Capital Region, Philippines Shopee Full timeShopee is seeking a highly skilled Operational Director to oversee daily hub operations, ensuring smooth and efficient functioning.The ideal candidate will have held a leadership role in a division or team within a logistics or hub environment and possess a minimum of 4 years experience in Supply Chain & Logistics Industry.The successful Operational Director...
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IT Managing Director
4 weeks ago
Manila, National Capital Region, Philippines Nityo Infotech Full timeExciting IT Leadership Opportunity (Remote)Nityo Infotech is looking for a high-caliber IT Managing Director to spearhead our client's operations in the Philippines (Remote, Work From Home). If you have a strong strategic mindset, proven leadership in IT service delivery, and a passion for driving business growth, this role is for you.Position: IT Managing...
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Team Performance Coach
11 hours ago
Manila, National Capital Region, Philippines Lalamove Full timeLalamove is seeking an experienced Driver Operations Lead to join our team. In this role, you will be responsible for overseeing daily operations of the call-out team, monitoring KPIs, and implementing strategies to improve call efficiency and conversion rates.Key Areas of FocusKey areas of focus include:Operational OversightSupervising the call-out team,...
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IT Managing Director
4 weeks ago
Manila, National Capital Region, Philippines Nityo Infotech Full timeExciting IT Leadership Opportunity (Remote)Nityo Infotech is looking for a high-caliber IT Managing Director to spearhead our client's operations in the Philippines (Remote, Work From Home). If you have a strong strategic mindset, proven leadership in IT service delivery, and a passion for driving business growth, this role is for you.Position: IT Managing...
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Operations Director
11 hours ago
Manila, National Capital Region, Philippines Shopee Full timeJob OverviewWe are seeking an experienced Operations Director to lead our hub operations team.The successful candidate will have a strong background in logistics and supply chain management, with experience in overseeing daily hub operations and ensuring smooth functioning.This role involves leading team briefings, conducting weekly staff meetings, and...
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Team Performance Coordinator
3 days ago
Manila, National Capital Region, Philippines Infinit-O Full timeWe are looking for a highly motivated Team Performance Coordinator to join our team at Infinit-O. As a key member of our team, you will play a vital role in ensuring that our team operates efficiently and effectively.The Team Performance Coordinator will be responsible for:Developing and implementing process improvements to increase team productivity and...
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Talent Development Director
2 days ago
Manila, National Capital Region, Philippines MicroSourcing Full timeAbout the Opportunity:As a Talent Development Director, you will play a pivotal role in shaping the future of our offshore operations, ensuring alignment with global standards and fostering a culture of continuous improvement.Key Responsibilities:Strategic Leadership: Provide strategic leadership and direction to the team, ensuring the delivery of business...
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Accounting Director
5 days ago
Manila, National Capital Region, Philippines Megatitan Corporation (formerly Beiben Trucks Philippines, Inc.) Full timeAbout the RoleThe Accounting Director will lead the accounting team, providing guidance on financial matters and ensuring compliance with accounting standards and regulations. This role requires at least 5 years of experience in accounting management, with excellent leadership and communication skills.ResponsibilitiesThis role involves performing financial...
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Deputy Director General
4 days ago
Manila, National Capital Region, Philippines Asian Development Bank Full timeJob Description - Deputy Director General (250041)Deputy Director General - ( 250041 )Join Our Mission to Foster Prosperity in AsiaAre you ready to make a lasting impact on the future of Asia and be a catalyst for positive change? We are thrilled to offer a unique opportunity to become an important part of the prestigious Asian Development Bank (ADB). At...
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Pharmaceutical Industry Director
11 hours ago
Manila, National Capital Region, Philippines Valu-Express Pharma and Medical Supplies Distribution Full timeCompany Overview:We are seeking a highly skilled Pharmaceutical Industry Director to join our leadership team at Valu-Express Pharma and Medical Supplies Distribution. As a director, you will be responsible for overseeing all aspects of our business operations, ensuring alignment with industry standards and local market dynamics.Key Responsibilities:Develop...
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Operations Director
10 hours ago
Manila, National Capital Region, Philippines Shopee Full timeJob Title: Operations DirectorWe are seeking an experienced Operations Director to oversee daily hub operations at Shopee. This role involves ensuring smooth and efficient functioning, adherence to established procedures, policies, and regulations.Main Responsibilities:Lead team briefings and conduct weekly staff meetings to discuss key performance...
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Team Performance Coach
5 days ago
Manila, National Capital Region, Philippines Asia Teleservices, Inc. Full timeAbout Our TeamWe are Asiatel Outsourcing's FinTech team, a dynamic and rapidly expanding group of professionals dedicated to delivering exceptional results and fostering a culture of excellence and innovation.Role OverviewThe Team Leader will be responsible for playing a critical role in driving the growth of our financial account partner by undertaking key...
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Operations Director
3 days ago
Manila, National Capital Region, Philippines FPD Asia Property Services, Inc. Full timeCompany OverviewFPD Asia Property Services, Inc. is a leading provider of property management services. We offer a wide range of services designed to meet the needs of our clients. Our team of experienced professionals is dedicated to delivering exceptional results and providing top-notch customer service.About the RoleWe are seeking a highly skilled and...