Fire Alarm System Specialist

2 days ago

Pasig, National Capital Region, Philippines beBeeFireAlarm Full time ₱15,000 - ₱20,000
Job Title:

Fire Alarm System Specialist


About the Role:

We are seeking an experienced professional to oversee daily operations, ensure seamless communication with customers, schedule service calls, and coordinate technicians. The ideal candidate will possess strong technical expertise in fire alarm systems, enabling accurate issue diagnosis and effective resolution planning.


Key Responsibilities:
  • Manage incoming service calls
  • Respond to off-hours answering service inquiries
  • Schedule service appointments and dispatch technicians
  • Communicate with customers via email and phone, addressing concerns and service needs
  • Provide timely notifications and updates to customers
  • Assess fire alarm system issues remotely and determine appropriate action
  • Maintain service records and ensure compliance with industry standards

Requirements:
  • Experience: Minimum 1 years of hands-on experience with fire alarm systems
  • Technical Knowledge: Ability to diagnose fire alarm issues over the phone and recommend the best course of action
  • Communication Skills: Strong verbal and written skills for effective customer interactions
  • Organizational Skills: Ability to manage schedules, prioritize tasks, and coordinate with technicians efficiently
  • Problem-Solving: Quick decision-making skills to determine service requirements
  • Software Proficiency: Experience using scheduling and service management software

Benefits:

This role offers a unique opportunity to work in a dynamic environment, where you will be responsible for ensuring seamless communication with customers, scheduling service calls, and coordinating technicians. As a Fire Alarm System Specialist, you will have the chance to develop your technical expertise and problem-solving skills, while contributing to the success of our team.


Contact Information:

Please note that we do not provide contact information. Interested candidates can submit their applications through our website.

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