Customer Service Representative/Healthcare Account Specialist

1 month ago


Pasig, National Capital Region, Philippines Work Services Full time
Job Title: Customer Service Representative/Healthcare Account

At Work Services, we are seeking a highly skilled and motivated Customer Service Representative/Healthcare Account to join our team.

Job Summary:

The Customer Service Representative/Healthcare Account will be responsible for delivering exceptional customer service to our clients, handling incoming calls, and resolving customer inquiries and requests in a timely and professional manner.

Key Responsibilities:
  • Answering incoming calls from customers and providing prompt and courteous service
  • Sorting out customers' inquiries or requests and ensuring they are managed in an appropriate and timely manner
  • Developing and maintaining accurate files and records
  • Maximizing Concentrix and client-based tools and applications for customer management and servicing
  • Delivering a high caliber of service in a friendly, confident, and informed manner
Requirements:
  • At least 3 months of BPO experience for any educational attainment
  • Good to excellent English communication skills
  • Excellent customer service, problem-solving, and multitasking skills
  • Computer literate
Benefits:
  • Up to Php 24K Salary Offer
  • Plus allowances
  • Monthly performance incentives
  • Leave Credits
  • Insurance Coverage
  • HMO
  • Career development and advancement opportunities


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