
Senior Remote Bookkeeping Specialist
2 weeks ago
We are seeking a detail-oriented and empathetic individual to manage client accounts, provide exceptional customer service, and handle various bookkeeping and tax-related tasks. The ideal candidate will be responsible for connecting with clients, understanding their needs, and providing prompt and professional service.
- Client Communication: Respond to client inquiries via email, phone, and chat, ensuring all client needs are met promptly and professionally
- Account Management: Manage client accounts through file management systems, ensuring all documents are organized and readily available for tax filings
- Document Assistance: Assist clients in gathering necessary documents for tax preparation, bookkeeping, and other financial needs
- Meeting Coordination: Schedule and coordinate client meetings, including quarterly reviews, tax planning, and general consultations
- Tax Preparation Pipeline: Monitor the tax preparation pipeline and ensure clients submit required documents in a timely manner
- Bookkeeping Tasks: Handle basic tasks related to bookkeeping, such as requesting access to financial systems, preparing journal entries, and assisting with 1099 management
- Tax Communications: Manage communications for tax projections, extensions, and the filing of returns
- Support for Tax Preparers: Support tax preparers by resolving client questions, monitoring notes, and ensuring all preparation stages are completed smoothly
Key Qualifications:
- Proven experience in bookkeeping and US tax filing
- Strong ability to connect with clients, understand their needs, and provide exceptional customer service
- Excellent verbal and written communication skills
- Proficiency in using accounting software and file management systems
- Strong organizational and time management skills
- Attention to detail and accuracy in financial record-keeping
- Ability to work independently and manage multiple tasks efficiently
- High school diploma or equivalent; a degree in Accounting, Finance, or a related field is a plus
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