Workforce Planning and Analytics Expert

1 week ago

Barcelona, Philippines beBeeStrategic Full time ₱6,000 - ₱7,500
Workforce Planning and Analytics Manager

We are seeking a highly skilled Workforce Planning & Analytics Manager to join our organisation.

About the Role

This strategic role involves providing expert guidance and support in workforce management, allocation, forecasting, scheduling, reporting analysis, and business intelligence tools to drive operational performance and enhance decision-making capabilities.

  • Analyse workforce data to identify trends, gaps, and opportunities for improvement. Use metrics to assess workforce effectiveness and productivity.
  • Predict work volume, handle time and staff shrinkage, and provide staffing recommendations to enhance workforce management and centre-wide performance.
  • Collect, maintain, and analyse business data, including turnover rates, employee demographics, and performance metrics. Ensure data integrity and accuracy.
  • Collaborate with the Analytics Team to create and present reports and dashboards to stakeholders that highlight key workforce metrics, insights, and recommendations for action.
  • Proactively analyse inputs and oversee implementation of continuously improved forecasts and plans; measure performance, identify opportunities, and provide recommendations on how to achieve Key Performance Indicators (KPI) metrics.
  • Create, maintain, and distribute reporting and plans to guide various teams within the organisation to success and add value to the broader organisation.
  • Research and recommend performance and efficiency improvement processes and changes.
  • Utilise Power BI experience and solid knowledge of workforce and business intelligence concepts and tools to deliver reporting solutions, data analytics, and decision support to business leaders.
  • Partner and collaborate with stakeholders to deliver data and reporting solutions that enable the business to meet or exceed customer and organisational expectations.
  • Accountable for accurate and timely execution of ad-hoc, routine, and project-oriented business metrics and reporting needs.
Key Skills and Qualifications

The successful candidate will possess:

  • Strong analytical and problem-solving skills.
  • Excellent communication and presentation skills.
  • A deep understanding of workforce planning and analytics principles.
  • Proficiency in Power BI and other business intelligence tools.
  • A strong track record of delivering high-quality reports and insights.
Benefits

This role offers a competitive salary and benefits package, as well as opportunities for career growth and professional development.

What We Offer

We offer a dynamic and supportive work environment, with a focus on collaboration and innovation. Our team is passionate about making a positive impact, and we are looking for like-minded individuals to join us.

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