CDI Program Director

2 days ago

Quezon City, National Capital Region, Philippines beBeeClinical Full time $90,000 - $120,000
Clinical Documentation Integrity Leader

As a senior Clinical Documentation Integrity professional, you will be responsible for building and scaling our CDI service line from the ground up.

This role offers an exciting opportunity to develop and implement CDI standards and best practices, collaborate with clients to understand documentation challenges and quality improvement needs, and design scalable service delivery processes to be executed by an offshore team.

The successful candidate will have 7+ years of progressive experience in Clinical Documentation Improvement, with experience across both inpatient and outpatient settings. They will also possess a deep understanding of CDI workflows, risk-adjusted payment models, and coding/documentation best practices.

Key Responsibilities:

  • Develop and implement CDI protocols, policies, and documentation improvement strategies for provider organizations
  • Lead implementation of CDI services for new clients, including documentation audits, gap analysis, and recommendations
  • Ensure adherence to industry standards and payer documentation requirements

Operational Leadership:

  • Build scalable workflows and SOPs for offshore CDI operations
  • Select, train, and mentor offshore CDI team members to ensure service quality
  • Define KPIs and build performance dashboards to monitor team effectiveness and documentation impact

Client Engagement & SME Support:

  • Act as the SME on all client interactions regarding documentation improvement strategies
  • Collaborate with physicians, HIM staff, coders, and revenue cycle teams to align documentation with coding and compliance
  • Provide education and feedback sessions to clients and internal teams

Compliance & Quality:

  • Establish quality audit programs to ensure CDI work meets client expectations and regulatory standards
  • Stay abreast of CMS, HCC, risk adjustment, and inpatient/outpatient CDI changes and best practices
  • Contribute to technology adoption for CDI (e.g., NLP tools, clinical data insights)

Qualifications Required:

  • 7+ years of progressive experience in Clinical Documentation Improvement, with experience across both inpatient and outpatient settings
  • Deep understanding of CDI workflows, risk-adjusted payment models, and coding/documentation best practices
  • Experience working with or leading remote/offshore teams
  • CCDS, CDIP, RHIA, RHIT, or relevant certifications strongly preferred

Benefits:

  • Competitive base salary + performance bonuses
  • Remote work flexibility with occasional travel
  • Health, dental, and retirement benefits
  • Opportunity to grow into a senior leadership position as the CDI service line scales

What We Offer:

  • Competitive compensation package
  • Hybrid work flexibility (mix of remote and in-office)
  • Collaborative, mission-driven team culture
  • Opportunities for career development and CDI certification support
  • Comprehensive benefits including health insurance, leave credits

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