Software Systems Analyst

2 weeks ago


Manila, National Capital Region, Philippines Strategic Networks, Inc. Full time
Job Summary

We are seeking an experienced Methods Analyst to join our team at Strategic Networks, Inc. The successful candidate will have a strong background in computer science and relevant work experience.

Main Accountabilities:
  1. User Support and Training: Provide routine user support, analyze and resolve simple problems, and train users on applications and software packages.
  2. Business Analysis and Problem Solving: Use established procedures, knowledge of pertinent work processes, and familiarity with applications systems to analyze business problems and identify solutions.
  3. Team Collaboration and Communication: Work closely with the department to design, develop, test, implement, modify, and maintain applications systems, and participate in quality assurance, training, and post-implementation review tasks.
  4. Reporting and Documentation: Generate adhoc and specifically-handled production reports, document and maintain records on implemented and ongoing projects and applications systems, and prepare user guides and procedure manuals.
  5. On-call Support and Training: Provide on-call support and problem resolution, conduct user training sessions, and stay up-to-date with relevant technology and software.


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