Customer Service Representative
6 days ago
Our company, Neksjob Philippines, is a leading provider of customer service solutions. We are dedicated to delivering exceptional service with professionalism, empathy, and expertise.
About the Role
This is an exciting opportunity to join our team as a BPO Agent with experience. As a Customer Service Representative, you will be responsible for managing incoming customer calls and emails. You will address customer questions, concerns, and service requests, ensuring efficient and accurate resolution of customer issues. You will leverage client-specific tools and software to track and manage customer interactions, delivering exceptional service with professionalism, empathy, and expertise.
Qualifications
To be successful in this role, you should have at least High School Graduate (old curriculum) / Senior High School Graduate (new curriculum). Additionally, you should have at least 6 months Collection Experience, excellent communication skills, and excellent customer service skills. You should also be willing to work on site.
Why Choose Us?
We offer paid training, competitive salary plus allowances, and monthly performance incentives. If you are passionate about providing exceptional customer service and working in a dynamic team environment, we encourage you to apply.
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