Verification and Claims Specialist

2 days ago


Cebu City, Central Visayas, Philippines beBeeVerification Full time ₱3,500,000 - ₱5,000,000
Job Overview

As a Verification and Claims Specialist, you will play a critical role in confirming insurance coverage, estimating patient financial responsibilities, and determining the coverage of specific services, devices, and treatment modalities under patients' insurance plans.

This position requires strong analytical skills, attention to detail, and excellent communication skills. You will work closely with healthcare providers, billing staff, and administrative personnel to ensure seamless coordination of insurance verification processes.

The ideal candidate will have a deep understanding of insurance benefits and coverage, as well as experience in resolving benefits and verification issues. They will also be proficient in using electronic systems for insurance verification and have exceptional problem-solving skills.

Main Responsibilities:
  1. Insurance Verification: Verify patients' insurance coverage and eligibility through electronic systems or direct communication with insurance providers.
  2. Review insurance policies, benefit summaries, and pre-authorization requirements to determine coverage for medical services, devices, and treatment modalities.
  3. Update patient records with verified insurance information and coverage details.
  4. Financial Estimation: Estimate patients' out-of-pocket expenses, including co-pays, deductibles, and co-insurance, for planned medical services or procedures.
  5. Communicate cost estimates to patients, explaining their financial responsibilities and payment options.
  6. Coverage Determination: Investigate and determine if specific medical services, devices, or treatment modalities are covered under patients' insurance plans.
  7. Liaise with insurance companies to obtain pre-authorizations and prior approvals for procedures or treatments when necessary.
  8. Advise healthcare providers and patients on coverage limitations and alternative payment options for non-covered services.
  9. Documentation and Reporting: Maintain accurate records of insurance verifications, coverage determinations, and patient cost estimates.
  10. Generate reports on insurance verification outcomes, coverage trends, and reimbursement issues to support decision-making and process improvement.
Required Skills and Qualifications:
  • Strong verbal and written communication skills
  • Expert understanding of insurance benefits and coverage
  • Understanding of insurance web portals
  • Problem solving minded/focused
  • Minimum 2 years of experience in benefits and verification Resolution focused and driven mindset


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