Customer Service Representative

2 weeks ago


Makati City, National Capital Region, Philippines Work Services Full time
Job Title: CSR - Sales Email / Chat Support

At Work Services, we are seeking a highly skilled and motivated CSR - Sales Email / Chat Support to join our team.

Key Responsibilities:
  • Provide exceptional customer service via email and chat support
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with the sales team to achieve sales targets
  • Develop and maintain a deep understanding of our products and services
  • Stay up-to-date with industry trends and best practices
Requirements:
  • High school diploma or equivalent
  • Excellent verbal and written communication skills
  • Ability to remain calm and professional in challenging situations
  • Availability to work flexible schedules, including evenings, weekends, and holidays, if required
  • Additional education or certifications in customer service or related fields are a plus
What We Offer:
  • Up to 28,000 monthly salary
  • Health insurance coverage
  • Retirement savings plan
  • Paid time off, night differential, and holiday benefits
  • Ongoing training and professional development opportunities
  • Friendly and collaborative work environment

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please apply now.



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