Senior Team Manager

3 days ago


Pasig, National Capital Region, Philippines Fpsinc Full time
Qualifications

To be successful in this role, you must have actual people management experience from a related field. The ideal candidate will have a minimum of 2 to 3 years or more in a supervisory role; BPO/call center experience is an advantage.

  • Minimum of 2 to 3 years or more in a Supervisory role; BPO/call center experience is an advantage.
  • Team management in a technical support environment is a MUST supporting internet (fiber optics, cellular, etc) accounts/clients/programs.
  • Experience with sales or upselling is preferred, but not required.
  • Ability to solve urgent matters and work under pressure.
  • Must be detail-oriented and tech-savvy (G- Suite, Zendesk).
  • Amenable to work on a shifting schedule which may include weekends.
  • Amenable to work onsite.

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