Customer Service Representative
2 days ago
We are currently seeking a skilled and friendly Customer Service Representative to join our team in the Tarlac location. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service experiences through phone calls and various client-based tools.
About the Role
This role is ideal for individuals who enjoy working with people and can communicate effectively in a fast-paced environment. Your primary responsibilities will include:
- Responding to incoming customer calls and resolving their inquiries or requests in a timely and professional manner.
- Utilizing various client-based tools and applications to manage and service customer needs.
- Providing cutting-edge service in a friendly, confident, and knowledgeable manner.
Requirements
To be successful in this role, you should have:
- At least a Senior High School diploma or equivalent, preferably with customer-facing experience.
- A strong educational background, ideally a college undergraduate degree (at least 2 years) or a college graduate with or without BPO experience.
- Excellent communication skills, both verbal and written.
- Willingness to work on-site in the Tarlac location.
What We Offer
We provide a competitive salary offer that reflects the company's commitment to rewarding its employees fairly for their hard work and dedication. Our compensation package includes:
- A paid training program from day one, ensuring you have the necessary skills and knowledge to excel in your role.
- A leadership team that values open communication and employee feedback, fostering a collaborative and supportive work environment.
- A fun and dynamic team culture that promotes trust and camaraderie among colleagues.
The estimated annual salary for this position is around PHP 13,000 to PHP 22,000, depending on qualifications and experience.
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