Call Center Training Expert

4 hours ago

San Fernando, Central Luzon, Philippines beBeeCareer Full time ₱800,000 - ₱1,000,000
Job Opportunity

We are seeking an experienced professional to fill the role of Call Center Trainer, responsible for facilitating new hire training and supporting continuous learning across multiple client campaigns.

The ideal candidate will have a strong background in adult learning principles, instructional design, and experience with LMS platforms and virtual training tools.

This is a fantastic opportunity for a motivated individual to develop their skills and make a real impact in our organization.

Key Responsibilities:
  • Develop and deliver comprehensive training programs for new hires
  • Design and update training materials, manuals, and e-learning content
  • Evaluate training effectiveness using assessments, feedback, and performance data
Requirements:
  • 3+ years of experience as a trainer in a BPO or contact center
  • Strong facilitation and communication skills
  • Experience with LMS platforms and virtual training tools

This is a challenging yet rewarding role that offers the opportunity to grow and develop your skills. If you are passionate about training and development, we encourage you to apply.

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