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Security Operations Center

2 weeks ago

Manila, National Capital Region, Philippines TGI Full time
Job Overview:

This role involves participating in activities that contribute to the improvement of existing service operations and the implementation of new services, ensuring service excellence, operational efficiency, and customer retention.

Main Responsibilities:
  • Achieve assigned tasks by the Shift Manager in a timely and effective manner as deemed necessary for the organization's betterment.
  • Fully comply with efficient processes and escalate protocols as required.
  • Report significant events to the Shift Manager and participate in shift turnovers.
Required Skills and Qualifications:
  • Strong analytical and problem-solving skills.
  • Excellent communication and teamwork skills.
  • Bachelor's degree in IT-related field.
  • At least 1-2 years of experience in Security or Network Operations Center OR completed TRENDS Cadetship Program.