Cebu Customer Experience Representative

3 days ago


Cebu City, Central Visayas, Philippines Neks Job Philippines Full time

Customer Experience Expert Wanted

Neks Job Philippines is seeking an experienced Customer Service Representative to join our team in Cebu. As a key member of our customer experience team, you will be responsible for delivering exceptional customer service, resolving issues, and providing product information.

Duties and Responsibilities:

  • Handling customer inquiries, resolving complaints, and providing product information.
  • Troubleshooting technical issues and collaborating with internal teams.
  • Developing and maintaining positive relationships with customers.

Requirements:

  • Minimum high school diploma or equivalent required.
  • Excellent communication and problem-solving skills.
  • Ability to work on-site in Cebu.
  • Able to obtain necessary documents before training.

Neks Job Philippines Benefits:

  • Competitive salary and performance-based bonuses.
  • Opportunities for career growth and advancement.
  • Health insurance and comprehensive benefits package.


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